I love the staff specially Manager. She was absolutely accommodating and wonderful and always had a smile on her face. The bed is so comfortable the room is exceptionally clean and absolutely loved it.

There was nothing not to like may not be best looking hotel, but it’s far amazing hotel and I loved absolutely everything about it

very close to the beach and staff was very friendly and helpful.

nothing

Excellent location.

There was no bar or restaurant so it was not possible to have breakfast there.

We only stayed for a quick pitstop on a road trip. The receptionist was nice, room was as expected and we could park outside

One of the lamps wasn't working in the room and the windows could have been bigger

Strangely, the retro feel, but nevertheless comfortable.

No lift, no real breakfast.

A very comfortable bed. Everything was very clean.

Being met at reception with a "welcome to the Piccadilly Hotel, that will be £10 for the car park please". No staff on reception after 10, no bar, no water in the room, very limited supply of tea bags and coffee. Just 2 of each. Very good shower. But the shower screen was so close to the toilet I was wedged in at an angle . It would have been better if we were told that there was a party in the ballroom that night. It ended at 11 but we did not know that.

Location

The overall cost - one nights stay in a double room with no breakfast but having to pay extra for parking - even after discount on booking.com it still cost £119.00 and this is not even for 24 hours.

location

bit tatty wasnt the cleanest and very very basic

good location

Very friendly reception staff - Camilla

Good location

No lift

Had a nice stay. Good location.

Room could have been a little brighter

Location is impeccable. Just few mins walk to the city center where has lots of shops and restaurants. The family room was a bit small but enough for us with two young children.

Just the toilet is a bit old and has no ventilation.

Value for money

There was no lift.

The hotel is worthy of the Fawlty Towers Award. It was quite hilarious. They had been very helpful when I contacted them requesting that our room be one with a bath. On arrival, we were given a door keycard. But when we got to the third floor room, our room did not have a bath. I walked down to reception (no lifts). Oh, of course, so sorry. This new room was on the first floor. So, I walked up and retrieve my wife and our bags and went to the first floor. Hmmm, I said, a keycard but the door only has a keyhole! So, back to reception. Oh dear, so sorry, here's the key. Third time lucky. As for the room, well it had a bath. It had been renovated fairly recently, but definitely on the cheap with domestic style formica type wall panels in the bathroom. The room had a bit of a splash of paint, but was again reminiscent of a 1960-70s country hotel. Pleasant enough, but I have stayed in B&Bs in small towns with better fittings, breakfast included, and half the price. But I suppose that's Bournemouth in the early summer.