Professional hotel management; clean and nice rooms; convenient location of Bayswater/ Queensway stations, Park Kensington Gardens is nearby. A good place to stay for holidays or work trip.

Great price and comfy hotel, very quiet. Great staff

Nothing

Location, clean and very friendly staff

On arrival we were surprised with a free update to club room and this made the whole stay so much better. The room had so more space than our original room. Everything was clean and nice. Comfy bed, good bathroom, free water and some fruit. We also tried breakfast one morning, for 12 pounds there were a lot of choices. The hotel is close to 3 different tube stations and in a very nice and quiet neighborhood. Bigger streets with shops and cafes are 5 minutes walk away.

There was some noise coming from inner courtyard but as we were quite high up, it didn´t disturb much. I guess it would if your room windows were next to the noise.

The hotel is only a 5 minute walk to the nearest tube station which is perfect and Hyde Park is just as close. The staff were amazing, they were friendly and very helpful. The room was clean and tidy, the amenities were great, they had a fridge, microwave, safe, everything you could want. The hotel is nice and quiet although if you wanted a drink in the evening there is a pub at the end of the road on the opposite side.

The only issue we had was there is only one small lift so we used to stairs on the last day with our luggage as it kept going past floor one but we didn’t mind using the stairs.

Excellent location and friendly staff

Windows not always optimal

A small cozy hotel in a quiet area with good transport accessibility. The windows of my room overlooked the square. There is also a park very close by. The staff is very helpful. You can quickly heat the room to a comfortable temperature. A room of 15 sq m is probably not enough for two, but it is quite suitable for one person. It is convenient that there is a microwave in the room. The bed is very comfortable

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location

room had low ceiling so felt small

Nice part of town, nicely presented building, all okay. Not too expensive. Staff all very friendly and helpful, especially welcome after a long journey. Bonus was that the building outside our room was being renovated and had some sort of generator going intermittently so we asked for a change of rooms and as soon as one became available we were moved. No fuss, no stress. There was also a good pub 100 yards away to round off our nights.

Rooms were a bit on the small side, but because of everything else we didn't mind because it was good value in an expensive part of town with friendly helpful people.

Staff welcoming and good location

The room was tiny, tv didn’t work and doors to shower so small couldn’t get in it. Breakfast basic Not to my liking at all

location and very helpful staff

room very small and very hot even without heating on

Small but very nicely decorated room with good use of space ....even had a small fridge and microwave with plates and cutlery.Lovely decor .

Nothing to dislike except bathroom is small

Staff fully available, changed room when asked and always kind

Rooms' size does not match the cost.

location

Room was anxiously micro

Staff went above and beyond for no particular reason, very friendly, gracious and helpful. The cleanest hotel I have ever stayed in. Kudos to them!

Central location and close to tube station was good,. Room was very small with small bed but it was comfortable.

Very small room and shower stall but I accept that room sizes are small for single rooms in city centre hotels.

very friendly staff, great food for breakfast, room was surprisingly small but is had all the finishing touches. I slept so great because it was so quiet.

The location was good for transport links

The room was very cramped very small

The setting was idyllic London convenient for tube and bus routes

Our room was far too small, facilities in the bathroom were cramped and neither plugs in the bath or basin worked, there was a lift which was small, this was emphasised by not having a service lift meaning we regularly shared with workmen with tools and material, Health and Safety, we requested/inquired about drinks but staff explained that on religious grounds this was not possible and went on to explain breakfast if required was Halal. Staff were very friendly but the above would have influenced our choices.

Great location for Notting hill carnival . located close to 2 major tube stations . the room was clean and had a mini fridge and microwave in the room which was very useful . I would definitely stay here again .

very small room for two persons