Bed was the nicest i've slept in, we even tried to find the label on the linen to buy some, breakfast was perfect and staff really friendly. This is our favorite Manchester hotel. Love the relaxed feel in the bar as well.

Only problem was only one lift working which is slow but i believe this is being modified.

L'endroit est vraiment magnifique. Ancienne usine aménagée, les chambres ont vraiment du style!

Beds were very comfortable, room was clean and modern

Nothing, it was all in all a very pleasant experience

Clean, great location and lovely staff

The building and the facilities. The staff was friendly and helpful. The breakfast was very good.

The restaurant was expensive for what it was.

Frühstück super! (Große Auswahl) Sehr freundliches Personal Tolles Ambiente Gute Lage direkt am Fluss

Keine Frischluft (Fenster verriegelt) Keine Lüftung im Bad Wenig Sitzgelegenheit im Zimmer

Great staff, very polite friendly and welcoming. Lovely room, very comfortable bed and pillows, great bathroom. Everything we needed. Really nice bar area to relax in.

WiFi was a problem to connect to, there was no information in the room, I couldn't hear reception over the phone, and so I had to go to reception to get help connecting. It would be a good idea to leave info in the room. The cooked breakfast was really disappointing. The beans had been either watered down or were just poor quality. Mushrooms tasted of nothing. The scrambled eggs were barely cooked. The bacon was distasteful. Very nice sausages and hash brown. There was a good selection of pastries and fruit, yoghurt etc, but we expected a basic good cooked English breakfast from such a quality hotel.

Localização e ambiente

Colchões e secador de cabelo

Great breakfast lots to choose from great service

If windows opened in rooms

Everything went fine. We were out of the hotel for much of the time but the time spent in the hotel was comfortable and friendly. We very much enjoyed our breakfast on the one day that my partner and I had it. Stayed before and will do again.

The traffic around the hotel was absolutely manic - and not in a moving sense. Absolute gridlock at busy times.

Everything about this hotel, from walking in and being welcomed by the lovely reception staff, having banter with the cleaner and the welcome from the bar staff, we was mega impressed and will definitely be back

The hotel and staff were lovely really enjoyed my stay at this hotel

I was confused over my bill I paid on arrival then charged an extra mount that discussed with me, apparently someone had made an error with the first bill!! But all in all a very nice place to stay

Location. Ambience is great. Staff amazing

Parking needs to be improved. None disabled people attending training courses using disabled spaces.

Loved the room was spacious and the decor was impressive. Staff was very helpful and friendly

limited spaces for Parking . Parked at NCP, I was told I would receive 50% off with the code provided, but was actually 20%

Not much

Where do we start? Sack all the staff from reception through restaurants to customer service personnel and start again with individuals with an iota of intelligence and common sense - then train them for their not rocket science jobs? Redesign the building so that on a cold day in Manchester you don’t have to have air-Con on in order to sleep?? Just being able to open a window would sort it….Food that doesn’t remind you of a cheap service station meal in 1975 but with an eye-watering bill attached? Just do yourself a favour and stay somewhere else.

Staff were lovely and the service was exceptional. Room was bigger than expected, very clean and good facilities. Breakfast was fabulous!

No complaints

location . staff were helpful and friendly remembered us from the previous day.

bed had a definite dip into the middle

Apart from the location, the lovely building in keeping with it's history and a comfortable bed, little else.

We have stayed here a number of times and saw it as ‘our escape hole’. This is the second time as a surprise for my partners birthday (with champagne). Last time we were given a lovely room and a lovely note and staff were lovely. This time, we got the Champers but little else (apart from the bill). No little niceties in the standard room (I.e Biscuits) , one of two lifts not working and no one told us that breakfast was self service - one of the waiters did arrange a vegetarian for us.

Great breakfast and friendly staff.

Shame there's no coffee machine or tea/coffee in the room.

Style, cleanliness, comfort, staff, bar, breakfast. All great

Needs restaurant/bar windows along canal replacing as let’s the style and clean fresh feel down.

Lovely friendly staff wonderful customer service.

Noise outside as work was going on.

Staff were very helpful and friendly. Room was spacious, comfortable and clean. AC in the room was making a really loud noise when we arrived, but they fixed it immediately. Only 5 minute walk from pubs, music venues etc.

Location. Free breakfast. Comfort of room

Poor lighting in bedroom

The staff were so warm and friendly. The location was fantastic and I loved the style of the hotel and the beds were ultra comfy.