We love the location and facilities here! It’s our go to place especially with our kids

Great location and clean room. Much larger than I expected.

Great view, comfortable beds, everything you need for a family holiday in the city. Good location, close to trams and 7/11 just across the road. Good coffee.

Street was closed for roadworks.

lovely staff, clean and great location and value

it was so noisey, the construction going till late the cleaning and rubbish trucks except maybe 2-4am

Good central position. Room service and bar very useful. Good sized well equipped room and friendly staff.

No housekeeping but replacements of milk tea etc delivered on request.

Location, location, location Allowed to check in early for a reasonable cost

No house keeping

excellent central location great facilities comfortable bed helpful staff amazing view

Great location (best in town, sit in between all tourist attractions within free Tram zone). Great value for money. Room is spacious even for studio. Nice pool and spa. Facilities are sufficient to cover daily usage.

Cleaning of bathtub, maintenance of wall and carpet could be improved. Blanket not enclosed within the cover (not feeling hygienic).

good location, very comfortable beds, great swimming pool and spa.

view out of window was onto concrete construction site. very expensive.

The heated indoor pool and spa were the absolute highlight which is the reason I would use this accommodation again.

Pillow was stained and disgusting. See photo... Room was dirty. Stains on carpet, mould in bathroom and in shower, build up of dust on bed heads and areas on carpet. For a 4 star place I was disappointed. Staff were not very helpful and watched us struggle with the luggage up the stairs. We got locked out the room from their blunder with keys. Everywhere we went we were told that covid had affected things and I was told the same had happened to this hotel. The only thing bringing me back to this accommodation is the pool and spa which were the highlight.

absolutely everything prime location to everything we needed then and there

good location beds were comfy

was certain I booked a room with 2 double beds one room had 2 singles. couldn’t open windows in room, felt suffocating

Great location and super comfy bed!

Bathroom was far too small for our family of 4

clean and great view

low on amenities

Love everything about the room. Staffs are very nice. Our air conditioner wasn't cold so the staff bring us a cooling fan.

Our air conditioner wasn't cold. Cooling fan didn't help much. Car park was the main issue. We rathered pay $50 a day then $18 everytime we go out and back in.

Location good. Staff great. Restaurant good. Room was spacious

Rattling air conditioning