The reason we booked this hotel was the location and it was exactly what we expected. The area was quiet and beautiful. There are not so many things to do, but that's exactly what we wanted. We also had a great night in the lobby with football on TV and drinks.

The linen, bathroom, etc were clean; however, there are old fabric chairs in the room which are not clean at all. We stayed for 5 days and we did not want to sit on these chairs with the stains... Also, when we scanned the room QR code for room service, it stated that it was until 22:30, and when we called to order, we were told that this time was not valid and informed that room service was already closed about 1 hour ago. After we ordered the only thing they could get us, about 1 hour passed. It was then 23:30, and room service had not yet come. We called the front desk twice, but no one answered. This happened from the first few nights so we didn't bother to try anything else. Finally, they do not accept cash, which sometimes causes inconvenience. I really hope those things will be fixed because I would like to stay again at this hotel in the future.

Hotel was quiet and the rooms were big enough and the bed was incredibly comfortable!

There was some strange orange stain on the bed sheet, it was quite a large stain, it wasn’t very pleasant.

What a perfect stop, very highly recommend! We got a wonderful breakfast to suit our dietary requirements and the showers were amazing and beds comfy. The location was perfect and right by the main road so we could just drive into the car park without having to look for somewhere hidden. The only reason I am not giving the highest score is the paid parking. I think for such an obvious stopover for people travelling by car, the parking should be included in the price. But everything else was a top score!

Paid parking was the only thing that we didn't think was great for a travel stopover hotel

bar

extra cost for parking

Clean and spacious room

Bar prices quite expensive

Friendly staff, breakfast was fine

Hairdryer didn’t work, air conditioning was ineffective room temp. Was 25 degrees constantly. Limited room service (pizza) and had to go down to ask for it as the phone either didn’t work or no one answered . Shower didn’t drain properly

no fuss clean and modern

Ate in restaurant for dinner. Nice food but expensive for what it was

Overall, very good. If it was in a nice place as opposed to a business park by the motorway, it would be a very nice hotel (but obviously I knew what I was getting with the location - a stop off from a long drive, so not a negative) The food was excellent.

£5 for car parking was a bit cheeky (especially given the location) Drinks were expensive. TV didn’t work (to be fair, I didn’t complain about this, so they might have easily fixed it)