The location of the hotel was good. The hotel staffs were hospitable but it would be nice to have some English and French speaking staffs.

The size of the room and the bathroom was a bit small for 3 or 4 people.

It was good good price staff was good

The pools where to small crowed

The facility was always kept clean! The employees are always maintaining it and always a pleasure to be around them!

Nothing really! Everything was beyond what we were looking for!

it’s was nice but pool was under construction

ma

The overall hotel facilities are ok. We liked the smaller pool by the beach! Staff friendly. Good entertainment thu-sat live Cuban salsa band. Food also ok/good we ate all the time we were there.

The rooms we have been given were located on the 6thfloor facing very busy stretch street. The noise cancelling in the room did not work/ was ineffective and we really struggled to sleep the 5 days we were there. As the hotel was full we were unable to get other rooms despite a couple of requests. In addition I have sent email request to hotel in advance to check if they could make sure ours and my parents in law rooms were at least on same floor. Despite the hotel message reply when we arrived they were on 15th floor. Oldish and worn fittings and furniture in the rooms and not very fresh towels were not appealing. We have been to other fiesta Americana chain hotels and this hotel is lacking and I would not return again

very clean, big rooms , bed very comfortable

everything was great

the location and the staff

Access, beach, view

A bit confusing with different vendors on the beach offering the same services