Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

The location is beautiful. Food is good to be all inclusive resort . I stayed here on July 2026 with my husband and son , the service was excellent. This past weekend I went back and took my mom and 2 friends . The service wasn’t as good as I expected, since I stayed last month , I was expecting the same service quality . Some waitresses were rude , and didn’t even take care of the tables . One night I had to speak with the hostess. I really wasn’t expecting that to be honest . On another hand, I would like to highlight the excellent service from Alfredo( short guy ) , he was at the beach spot ,he took care of us extremely nicely while our stay. Also shout out to Adalberto. Ivan at front desk also gave us excellent service.

The view is beautiful.

The view was beautiful, love having the private beach inside the hotel . Food and drinks were great, considering that it was all inclusive resort .

Everything was great

excellent Food and friendly sraff

None

Family suite was huge and comfortable Housekeeping was great with cleanliness View from 7th floor was awesome ocean view

Unwelcoming reception staff, they refused to accommodate our floor request despite prior assurances Deafening noise at reception on arrival due to construction ruined arrival experience Our building was on a steep hill and very far from everything requiring hard walks or golf carts Building was old and stairs and corridors very unattractive Elevator in building were horrible, one was down all the time Pools were filthy (debris, oily patches, seems filtering is very inadequate) and packed due to their small size Hygiene in pools was dismal, witnessed a staff member fixing tiles bleeding in the pool, he actually was squeezing blood into the water for 30 minutes until I companied to another staff member, absolutely disgusting behaviour and a horrific bio hazard We never were able to find pool or beach loungers, they are reserved by 6am and remain empty all day but reserved with towels. Impossible to find umbrellas, everything was stressful to get. Pool service was hard to get, most servers were unpleasant like everything was too much of an ask (they do not look happy to be working there). Beach was not swimmable at all for the whole time we were there. No sand, pebbly beach that hurts to walk on. Food was very poor, too many buffets of low quality items and poor hygiene like raw fish left in 35C for hours with flies all around :( Meals took forever to get in some restaurants, errors often made, service inconsistent. Many drinks tasted just sugary coloured liquids. Service was poor, even as we tipped for every single thing, only good service we found was in Italian restaurant and Cevicheria, everywhere else very passable despite constant tipping. Pool table/gaming area closed early, why? Kids got so bored. The entertainment was so poor, amateur stuff. Air conditioning was extremely loud (old), both inside room, and outside on room balcony All in all the worst resort we experienced amongst half a dozen in Mexico, Cuba and Dominican. Do no recommend.