הצוות היה חברותי ומסביר פנים החדרים מרווחים , גדולים, ערכת קפה ומים חופשי , מסעדת המלון היתה מעולה , אכלנו שם ארוחת ערב והיה סופר טעים.

היה מושלם

Muito bom! Muita variedade!

Não ter um cobertor suplente no armário.

Die Lage ist super, leider ist es mit dem Auto nicht so einfach zu finden, denn sowohl das Navi von Google als auch Here WeGo leiten nicht immer richtig zum Ziel, aber dafür kann das Hotel nichts. Das Frühstücksbüffet ist sehr gut und das Personal sehr sehr freundlich.

Im Bad auf Zi 809 ist der Türstopper aus dem Boden gerissen und das sicher nicht seit unserem Aufenthalt. Das Personal an der Rezeption spricht Englisch, aber viel zu schnell. Hier wäre eine Schulung gut, denn bei Gästen dienicht so gut Englisch sprechen, ist es besser wenn das Personal langsamer spricht.

Pequeno almoço muito bom e variado. Localização do Hotel permite visitar sintra a pé, pois fica mesmo no centro.

The location of the hotel is its strongest point by far. The property itself is not in the top shape, but it is more than decent with very comfortable beds, clean rooms, spacious newly refurbished bathroom and a good size balcony with a view of the National palace. It is located right in the center of Sintra, which is very convenient for all the sightseeing and shopping and restaurants, but might be awkward getting Uber to pick you up, because the streets in the center can be congested. All in all, a great spot for exploring Sintra, I would love to return and would choose the NH Hotel again. The strongest point of the NH Hotel are the staff, everybody was very kind and helping.

There is a strong smell of the drains in the bathroom, but that is the way it is in all the buildings in the old part of town..it is something that cannot be changed easily. My friends payed for an extra breakfast, 14 euros if you book it the night before and 17 if you ask for it in the morning...they claim it is not worth the money. I prefered having my breakfast in the nearby cafes and enjoying a coffee and pastel de nata with a view.

Breakfast, staff and location

Clean and comfortable room

Not sound proof

Location. Nice breakfast. Wide choice. Gluten free option.

Bathroom with design but not functional at all. The bassin was too high, the tap pipe too short. The water flowed back down the tap to the cabinet. No scrub for the wc and the small shower was not working "ducha higiénica". The shower pipe had leaks. Poor shower space and slippery.

Property was clean and it’s proximity to Central Sintra could not be better! I arrived late, and there was no food to be found, except by the amazing Bar staff – Diogo and Hugo. Those two made my short stay amazing. They cut up fruit for me to tide me over till the morning. We shared stories and many laughs in a very short!  They really connected with me as a guest! Professional, extremely courteous, and hilarious! Do not lose these employees, because they make the hotel great! Couldn’t say more other than to give them a raise which, hopefully if you share with them, they will probably tell their boss “I told you, so!” Hopefully she gives them one!! (and they did not put me up to this - LOL!). in hotels, and I recognize great talent when I see it.

Only downside is the parking. Had to park on the street so make sure you don’t arrive late.

This hotel I located within east walking distance from the city center of Sintra. We could hear the street performers and see the beautiful city right from our balcony.

Our shower head didn’t work properly, but overall the stay was great.

Great location in the city centre and friendly staff.

Poor bedrooms, smelly, with faulty air conditioning. Had to change rooms as there was a leak and the new room had a really uncomfortable bed. Ubers cannot get into the city centre, so had to carry my bags for 10min walk on a steep slope as there was no information given prior from the hotel. Not practical at all!

Excellent location in the historic centre opposite the national palace and close to some other sites and transport. Good bar and restaurant with balcony and sunset views. Excellent breakfast. Very good friendly helpful staff in bar/restaurant/breakfast area/reception. Very clean. Comfortable bed and spacious room. Our room had a balcony and view of the national palace opposite, historic centre, mountains (with Moorish castle). Close to bars & restaurants & shops.

Just a suggestion. There's a good small local brewery in Sintra. It would have been nice if some of their beers were available at the hotel bar too.

It was dated and didn’t look at all like in the photos

Location - staff was great - polite - accommodating- they were all excellent

Rooms are old - door of balcony did not lock - air had a smell - hallways smelled - carpet in hallway looks dirty - mold on tiles in bathroom - would not stay here again unless it’s updated

The location was very convenient and the breakfast was great! The view from the restaurant was beautiful.

I wish the AC was stronger, and our room was a bit more soundproof. For being the most expensive hotel we stayed at, I expected it to be the nicest, but it wasn't. Also, the twin beds they pushed together kept rolling around.

The location is great

No help with the luggage! Bathroom lock wasn’t working. View from the room was not good

Location and parking available and view from our room is just wow #801

location is good room was nice the view from building is amazing

breakfast is poor the people working in breakfast room was rude and weird the room was not so clean the room in the food is not free (it look like since it is spread around) do not take it is extremely expensive for this quality

Everything

None

The location was great. The view from the room was amazing.

The room was dated. The shower didn’t drain. I couldn’t take a shower more than 10 seconds without water over flowing. The whole room smelled like sewage because of the bathroom. The toilet seat was loose. The hair dryer wasn’t working. The fruits at the breakfast buffet were sour.