Tivoli Carvoeiro

The location and the kind staff. The restaurants as well

The service provided by the front line staff was fantastic. Special mention to Ricardo who defines the word service.

n/a

What a beautiful hotel in a location that can’t be beat. We celebrated our 20 th wedding anniversary here. Everything was perfect and dinner was excellent! We were even surprised with a sampling of fine chocolates complete with a candle!! We loved everything about our stay!

Nothing

view is beautiful. short walk or drive to beautiful spots. amazing breakfast. room is comfortable, good shower.

staff was rude at bars and restaurant, booking was confusing. the balcony did not face the ocean and the view was absolutely terrible. when we asked to change to a different room (even for higher price), staff was rude and said it wasn’t available. we checked online and it clearly was still bookable. hallway smelled like chlorine even though we were not near the pool at all. pool staff never available to provide towels. hotel was confusing to explore and we kept getting lost on the first day, staff was not helpful nor provided a tour. other guests were very loud and rambunctious at breakfast, leaving a mess and not acting polite. the road was full of dust and walking around felt like walking on the side of an industrial road not a quaint beachside neighborhood. we stayed here during the world cup. very small TVs and no good spot to watch the matches