Es muy recomendable para alojarse, yo me aloje con mi familia y estuvo muy tranquilo y limpio todo, el agua de la alberca es cálida, no es fría. lo recomiendo ampliamente.

Solo las obras que se están haciendo cerca del hotel, lo cual les afecta mucho ya que es en la avenida principal.

Es un lugar céntrico

La limpieza en los cuartos debe ser más profunda Falta más limpieza y remodelar alberca

La habitación y el desayuno

El personal reducido y las multiples fallas en la habitacion (la cerradura de la entrada fallo, las tarjetas de la habitación nos las cambiaron 2 veces porque dejaban de funcionar, la television no la pudimos ver porque la imagen se pixeleba, no habia kit de bienvenida y me dieron una habitación que yo no escogi pero era lo que había, nadie nos recibio en el lobby y tampoco habia personal para ayudarnos con las maletas, les pedi que ayudaran a mi suegra con discapacidad pero para todo se excusaron con que no tenian personal disponible)

The hotel is a nice, well-kept property. I booked a spacious loft with a comfortable bed, a small couch and a huge desk. My reservation included breakfast & options were tasty and varied. Like all Fiesta Inn hotels, they served Starbucks coffee on site, which I appreciated. Although staff were kind and tried their best to solve problems, they were not always efficient. The final price was reasonable too.

I had some inconveniences that made my stay a little unpleasant. First, there is construction going on in the area and all roads leading to the hotel are either blocked or closed off, which means the taxi must drop you off a block away and you have to walk all the way to the entrance. The hotel website should absolutely note this, as this is a major problem for drivers. Second, the water temperature in the shower was not warm enough. It took forever for maintenance to look into this, and it was only during my last day that the temperature was acceptable. Finally, you couldn't properly watch TV because of a network malfunction (also, since rooms don't have smart TVs, there's no way to stream Netflix or similar platforms; who still watches cable TV?!) If I come back to Querétaro, I'd think twice before booking this hotel again.

AC was not working really well. We were there in June and were looking forward to rooms with cold AC but this was not so cold.

The shower

The staff. No window for fresh air.

The shower

The staff. The hear tjrough walls.

overall it was clean y nice

property was ok. Access streets were being repaired.