no lift to second floor, so had to bring up heavy suitcase. This should have been made clear on booking. Lovely gardens but seating could have been better.

The staff were really friendly and efficient and the views were beautiful, our room with a bacony, great views and sunbeds was perfect.

I really couldn't find fault.

the staff were really friendly and helpful, the room was amazingly equipped, comfy beds, it was in a perfect location to walk around and explore Derwent water.

Breakfast was good and no issues Location is alright but a good 15mins drive away from Keswick Dinner was nice but the cheapest meal option was 19.95! seems a little expensive but it was good and nothing wrong with the service etc. very dog friendly which was a massive bonus to us.

Meals were to expensive and I wouldn’t want to stay more than one night as it’s to far to walk to the main town. But that’s us we like to stay near the town! But it was a nice place and for one night it was good, just a little expensive for what it is. The room was a family room which we didn’t ask for, we wanted a double. It was £140 plus the expensive meals so added up to over £200 for one night.

Comfortable, relaxing, clean. Traditional with an understated modern twist. Wonderful location with walks for all abilities nearby. Bus stops nearby and the jetty for the boat to Keswick is a few minutes walk from the hotel. Plenty of parking. Staff are helpful and friendly. Food is delicious and a reasonable selection to choose from.

Lovely hotel in a lovely setting. Very comfortable bed, big bathroom. Dinner was good and very tasty breakfast.

Nothing.

Food was very good

location friendliness cost

nothing

everything is good

the wifi is not that good

The room was lovely, friendly staff. Breakfast was lovely and location was stunning. Will certainly be back.

Location, Decor, Cleanliness, Staff, Service, Food, Value for Money, Ease/Speed of check-in/check-out. On the way home, reception contacted me to inform me that I'd left my Kindle in my room. The gave me clear instructions of how to how to have it returned.

Mattress too soft and springy

good quality breakfast, staff friendly location for walks views and town ideal dinner good quality first time in years the chunks of stake filled the pie amazing best pie ever

Breakfast excellent Location perfect We know this area well but are delighted to have found this hotel which suited us perfectly. Made the dog very welcome , food excellent and what scenery 👏👏

A bigger bed

Great location, room with view was amazing.Friendly staff

Food nice but overpriced for what it was

location and the staff where very friendly

nothing to dislike

The breakfast was nice and the view

Bed wasn't comfortable and it was really cold we didn't have any heating and it was - 4

The view from the restaurant/breakfast area was the best part of the whole stay, including the bird feeders and all the songbirds right outside the window. Location is quiet and right on Derwentwater. Room was somewhat small but there is a conservatory area with seating where we could sit with our dog and enjoy a drink. Great value for money and we would definitely stay here again. We thought the Sunday roast dinner was quite good.

At times the wifi was pretty slow but really not an issue since we weren’t visiting the Lakes District to stare at our phones.

Everything was perfect, we booked as a last minute option after being a bit tired of the fact we'd been camping out in the wind and rain for the last week, we wanted our last night away together to be comfortable and warm and it was! Receptionist polite at check in, room very spacious, lovely modern bathroom and the bed was really comfy. Gardens and surrounding are beautiful with views of the lake!!

Nothing :)

Everything really! The hotel was perfect for our stay - the staff were helpful and friendly, the accommodation was comfortable and extremely clean, the bar was a cosy retreat in the evening with its real fire and mulled wine after a day spent walking in the rain!, and the restaurant was a relaxing place to enjoy a meal and also a lovely breakfast while taking in the wonderful views. Perfect!

friendly staff, nice food and very welcoming to our dogs

nothing to dislike

Absolutely everything, so relaxing and great atmosphere, very highly recommended.

Erm,nothing.

Location was amazing. Breakfast was very good. Staff helpful.