Swiss Inn Resort Hurghada

Sehr zuvorkommende Rezeption, trotz verspäteter Anreise. Insbesondere Herr Achmet Mazhar, Concierge.

Honestly, the breakfast and dinner were varied and delicious, but there could be improvement, especially in terms of variety. As for the beach, it was very enjoyable and impressively well-organized. The services were beyond description, and all the staff were very respectful and helpful.

I really loved the place and I will definitely come back, but I hope there will be a discount on bookings. I was very impressed with the speed of response to any feedback.

Very good selection of meals in different restaurants. small things a good selection of fresh juices makes all the difference !

This was my third stay at this hotel, and unfortunately, it was the most disappointing. This time, I was placed in a building across the street instead of the main hotel. The receptionist claimed this was because my reservation was for a “garden view” room. This explanation does not make sense, as the main hotel building also offers garden-view rooms. There is also no logical reason why I would intentionally book a room across the street and have to cross the road to access the buffet. When I raised this concern, the receptionist was dismissive, insisted the room placement was correct, and offered no reasonable solution. The only option presented was to pay an additional $30 per night to move to the main building. When I stated that I would document the issue in a review, his response was simply, “As you like.” Unfortunately, this interaction, along with the lack of flexibility and disregard for a returning guest, significantly impacted my experience. I would think twice before booking again.