Location was really convenient for us and the bed was very comfortable

The bedroom was in a poor state of decoration- severe water stains on all the walls and some mound stains around the shower and bath.

Great room and friendly staff

More of a choice on the menu

Staff were friendly

We were charged on arrival, then booking.com charged us again. Quiet location but very noisy building. The plumbing was very loud every time anyone ran the bathroom tap, walls were thin, could hear others snoring. Beds need some wd40 on them. On arrival receptionist didn't know how long we were staying and whether we had breakfast included.

the location was ideal

The radiators in the room were turned off i had to ask 3 times for them to be turned on as it could not be done in the room

the breakfast was excellent.

no dislikes.

The room was very comfortable, modern and clean. The breakfast was amazing! Staff all friendly and pleasant

Because it was a Monday and quiet I was upgraded from a single to a Superior Heritage Double room - which made the stay even better for value and comfort. The bed was very comfy the bathroom had a lovely deep bath and the room was heated with air conditioning that you can control yourself. Although the restaurant was closed in the evening the hotel was well placed for accessing other restaurants nearby. I liked this hotel as it is a historic building with some original features which gives it a lot more character than most. The staff were very helpful , genuine and friendly.

Beautiful property in a perfect location

The shelf above the basin in the shower room made it almost impossible to wash without soaking the floor Couldn’t add food/drink to room so had to pay separately Both very minor and didn’t detract from the stay in any way

Staff very helpful and friendly Breakfast was really nice

charming historic building!

retaining its historical charm but needing investment in physical product.

The

The staff were excellent

Nice space and peaceful location

A couple of attempts to check in, a bit awkward walking into someone else's room!

All round was clean. Bed was very comfortable slept throughout. Was spacious.

The staff were all very friendly

There was no iron available to use.the car park was dark the room wasn’t ready for our 3 person stay

Its lovely and quaint English. The front staff gentleman was fantastic and attentive from the start. Very accommodating and helpful. Room was lovely.

Nothing

Bedroom, breakfast,parking

Receptionists need complete training. E. Mails , three messages , all unanswered. These we’re requests to reserve evening meal on arrival date. Checked in , no table , no chef, advised to try local pub.kitchen closed at 16-00 . Had to drive around on Xmas Eve to find somewhere to eat. Completely unacceptable !

We had a very comfortable and large room. The attention from staff was great and they were welcoming and friendly. The hot breakfast was divine.

Our stay was excellent. The only fault we noticed was a couple cob webs on windows and window sills. Everything else was clean and we were really happy and would definitely choose this hotel again!

Clean and tidy, polite staff

Helpful staff and great breakfast. For Christmas party the waiting staff were very slow.

Room was very cold and took a long time to heat up, ot made using the bathing facilities very uncomfortable. Had to have air conditioner running through the night which was very drying. Big spiders in bathroom too.