ibis Bordeaux Saint Emilion

Helpful staff, clean rooms, comfortable beds and pillows, fully functional A/C, location, free parking and good breakfast.

Couldn't find a fault.

The location was convenient, just a short drive from Saint-Émilion, and the hotel was comfortable and reasonably priced for the area. Overall, a convenient and comfortable option for a reasonable price, but better communication and breakfast service would have made our stay much better.

However, we were disappointed that the restaurant was closed for holidays and we were not informed at the time of booking. This meant we had to drive out for dinner rather than having the option to eat at the hotel. The breakfast was also disappointing. On our first morning, there was no orange juice, yoghurt or crêpes left, and unfortunately these were not replenished. We were told there were issues with stock.

Checking and out simple

No dining or bar facilities

rooms are a typical ibis, clean with air con! Lots of parking, just off the road. A 10 minute drive to St Emilion.

there is no internet. The receptionist had to manually type in my credit card details which made me feel extremely uncomfortable - this is also completely not necessary as we booked via booking.com so payment can be taken securely through them as other hotels do. Furthermore, there were signs everywhere saying about the internet (implying it hadn’t been working for sometime), yet we were never told in advance nor were we offered any reduced rate. Taxis are few and far between and cost between 20-25 euros one way into st Emilion - it’s not walkable! The restaurant next door is as closed even though it states it’s open so your only option is to go to town.