Quit and clean room

We had supper and wasn’t impressed. Ordered medium rare steak and received show leather. They did take it back. The spinach risotto was good though.

Beds are very firm. And the noise level from upstairs guests was very disturbing.

great location. good access to metro and arena for concert

bar very poor. waited ages for service also ran out of red wine (in Paris?)

Staff welcoming on arrival - superb. Nothing too much trouble Proactively seeking to help

Electricity points location in room inconvenient

Staff were very pleasant and helpful, particularly the restaurant staff. Our room was comfortable with a great view.

A fridge in the room would have been nice.

bad service bad breakfast

Room has smell

Location is excellent as we are walkable distance to metro station. Its also 10 mins walk to Westfield shopping center which has everything you need for shopping, food and supermarket, etc.,

adding breakfast to our stay was little bit expensive and we opted it out. It could be a great option to have as part of the booking as going out everyday for breakfast with family is not great when you woke up from a tiring sight seeing the day before.

Good location. It is a bit out side of the Paris tour point, but very close to the subway station and it is just 3 stops away from the Arc of Triump. The hotel is a bit old but it was quite clean. Value for the money.

If you drive a car to the hotel, I recommend you should drop your luggage in front of the hotel enterance before you park your car. It is very wired structure from parking lot to the hotel lobby. You have to go through stinky stairs with your luggages and there's no elevator. But one good thing is that the parking lot is spacious and safe. Also, I have never seen a hotel the vacum cleaner and cleaning stuffs are stored and displayed at the hallway.

Good stay.

Pretty much nothing

Very poor restaurant with limited option.

Breakfast and cleanliness of the hotel

The size of a family room for 2 Adults and 2 Children was very small

The hotel is good and nice. I would take it again. The rooms are good, quiet, and comfortable in general. The are spacey, and allow you to work from the room if needed. There is a desktop with enough space. The bathroom is nice.

I think the mattress needs to be changed. It was sagging on both sides. Not much problem for me but I think for a 4 star hotel it should be better. Other things are just ok but could be improved: The carpet look very old, and the same for the doors. And the wall paint looks very old already (it's gotele style)

The Hotel was very close to the Metro Station which has a direct connection to Champs Elyssee all the way to the Louvre , and one station away from La Defense Arch where there is a huge shopping complex with a supermarket and asian restaurants. The room was big and clean, and the bed quite comfortable. The reception and housekeeping staff were quite pleasant.

The room is very warm. The guy at the reception explained that since it is winter, the airconditioning is set at high temperature. The problem is the window can't be opened so even if its cold outside the cool air can not enter the room which makes it verrry warm.

Very friendly staff, even gave colours and mini teddies to my children. I requested an eiffel tower view and it was a great surprise for my daughter. Had dinner and breakfast included, very tasty and well looked after by a new member of staff (don't remember his name 🙈) The hotel looked after our bags after we checked out so we were free to explore Paris. Would stay again.

Nothing really

Location

Very small room for family

Location. Staff was ok

Breakfast was not good, Noise from the elevator engine not letting us sleep properly. The hotel needs a refreshment.

very close to office

bar closed early