Kempinski Hotel Mall of the Emirates, Dubai

Great location, great staff Food was good , was given late checkout which was really helpful will book again definitely!

Room design is very nice but need some technical improvements like replacing usb by c point .

I would like to express my sincere appreciation to Kempinski Hotel Mall of the Emirates for the outstanding hospitality and excellent service we received during our stay. Our experience was exceptional in every aspect, from the impeccable cleanliness to the prompt and efficient service and the overall high standards of hospitality. I would also like to extend a special thanks to Mr. Hazem for his professionalism, kindness, and exceptional cooperation with guests, as well as his genuine dedication to ensuring their comfort and satisfaction. A truly wonderful hotel that deserves the highest praise. We had an absolutely fantastic experience and look forward to staying here again. Highly recommended!

Nothing Honestly

The way the team treats guests is professional, and the level of service

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The location, overall structure and availability of facilities and its connectivity to the mall of emirates

The air conditioning in the room worked poorly. Despite complaining the problem was not fixed.