The staff were lovely, the food was fantastic and a great value for money! The beds were clean and comfy. Such an enjoyable stay!

There's nothing we didn't like!

A location with such a fantastic view is hard to find. The breakfast is excellent.

ground floor patio and view was awesome

we loved everything

Lake view room was stunning. Fabulous food in the restaurant.

We were woken by biting mosquitoes in the room. Insect screens would help as there is no air con.

The view is in front of the lake.

Old facility Narrow space of car parking Far from to Lucerne city center

Beautiful lake facing room, neat and clean. Restaurant food is good but one can find cheaper options if you walk around. Quiet surroundings and a good place to relax.

amazing view

The breakfast is just exellent! Many variety of the foods and drinks. The view is AWESOME and super! Seating nearby bueatiful Lake of Luzane and eating breakfast feels so good and refreashing every monring. We will come back again defintely. We had a family suite which has two spacious rooms. from the Balcone you can see the lake and mountain. Exellent location! The bus stop is right in front of the hotal. The ferry station is only 5 min walking.

location and accommodating staff

nothing

Beautiful location Good choices for breakfast Dinner options very good Staff were very helpful and friendly Rooms were spacious On-site parking if you arrive by car was great

Bed was not comfortable Pillow was too flat and provided little support Very noisy neighbors (not necessarily hotels fault) but noise isolation between rooms is not good

Immaculately clean. Superb situation / view on the lake. Well appointed rooms. Friendly, multi lingual staff and all very welcoming to our dog.

Stunning location. All staff were extremely helpful and professional and delivered service with a genuine warmth and friendly attitude. Breakfast had a great variety of items to choose from. Our evening meal in the restaurant was outstanding - high quality local ingredients prepared with care and attention and all delicious.

could not find an English subtitle in the TV - a very minor thing !