Taj Malabar Resort & Spa, Cochin.

Excellent

N/A

Absolutely beautiful property with great views of the backwaters. Great staff and good food. Evening cruise is must if you are visiting kochi for the first time, Elizabeth gives a very good overview of the nearby properties.

Some things the property can improve upon. 1. The mattress was too soft, if you are on a queen or king bed, you will feel the other person rolling or adjusting and will disturb your sleep. 2. Requested an iron, it was a plain basic iron. I expect at least a nice steam iron in Taj. 3. Welcome dance was too much for us, made me feel awkward as to why they are dancing, I am no king. The tilak and aarti is enough. 4. Sambhar in breakfast was too thin and very chilly, I have tasted better sambhar at roadside joints. I was not expecting them to mess up some thing as basic as sambhar

Cleanliness, food and the staff

proximity to industrial areas

Food was great overall, with staff always on look-out to ensure guests are always satisfied and fulfilled with needs. Specifically, the restaurant "Rice Boat" was phenomenal, and can eat there every single day. During my one night stay, I ate there twice.

Nothing, except for something that is uncontrollable. A little effort to Fort Kochin, but definitely not a deal breaker.