Nice size room.

The room service was far too expensive! Not a great location. On booking.Com it looks like the hotel is right next to the beach, it isn’t! We shorted our stay as we felt we’d rather stay in a better location.

Its been a good Experience. This is the third Gateway property i have stayed and its always a pleasure. Just want to highlight that the Breakfast menu was pretty much the same both days and the food items could have been better like the authentic Kerela Food.

Food they served could have been better looking at the price being charged

THE LOCATION AND THE PROPERTY

THE HOTEL HAS RUN DOWN,FURNITURE,LOOKS OLD AND DAMAGED,THE SOFAS IN THE LOBBY ARE STAINED,THERE ARE CRACKS IN THE WASH BASIN AND TUB IN THE ROOM.

Nothing.

The condition of the property. COULD NOT IMAGINE IT WAS A TAJ PROPERTY. BETTER TO SHUT IT DOWN .

Calm and serene location with a very good food menu and excellent service. Special word of appreciation for Mr. SRIJIT from the Ayurveda Center who gave me the best massage of my life. Highly Recommended ! Also Mr. SHINE the restraunt manager was very helpful and generous. I learnt a lot from him about the Ayurveda treatment and food options at the hotel. Will try on my next visit. - Prateek and Vishesh

location .. staff

outdated and rusted fixtures in rooms and shower .

Breakfast was Good and the Hotel staff very courteous.

The Hotel has only one restaurant, which was booked by a single party for lunch. They were not able to provide a table for me as the single restaurant was full. The name of the Hotel is Gateway Hotel Beach Road however it is 2 km away from the beach and also located on PT Usha road, so the name is misleading visitors. I had expected the Hotel to be closer to the beach due to its name, but it wasn't the case.

Everything was fine Except the room service and housekeeping never picked up the phone anytime

Good Facilities , overall stay was good

Breakfast options, could be better

Overall stay was good and good facilities.

Breakfast options could be better.

cleanliness

so old and tired- need renovation very badly - below Taj standards