The apartment was spacious, clean and the staff was helpful. On top of it, Somerset is centrally located.

Nothing worth mentioning...maybe have veg food options for Indians

Lovely spacious apartment, gym facilities good but need to upgrade weights. Staff friendly and helpful. Food in bar & restaurant lovely.

We stayed in hotel previously but the hotel rooms definitely need to be upgraded, aliitle bit tired looking.

Perfect

nothing

It was a good base from which to explore Hanoi. Staff were really friendly and accommodating. Good location, easy to get taxis etc. We didn't eat there but there are plenty of cafes nearby.

The apartments are no frills and a little dated & stuffy.

they don’t serve bottle water & give full can water..Rooms don’t hve phone

Great service and value for the money.

Nothing.

very spacious clean and great views of the city

everything was lovely

Great location

Rooms are tired.

Staff were very friendly and courteous.

Nothing.

I can not think of a bad thing at this hotel! Big appartment for a family with two bathrooms, a kitchen with filtered water (provided for free), all in all super-clean. Very nice and helpful clerks and staff, incredible swimming pool, very nice breakfast buffet, in-house restaurant with enough variety of foods, a small but still very handy supermarket at ground floor... Located close to the old town and french quarter, it is easy to move around with the local Uber.

As it is right in the center of the town, streets can be very noisy with a mad-max level of motorcycles. Not that the hotel is for anything in that state of affair. The parental room got a relative upgrade with additional windows which dampered a little bit the noise. The other rooms however didn't receive such improvement, and street noise can clearly be noticed in the appartment, though one get used to it. It also depends on the room orientation, obviously...

We liked the central location, many things were in walking distance. Friendly check-in. Room was clean. The supermarket in the little mall down-stairs. The breakfast was OK.

The noise of the traffic all night long. The hotel supplies ear plugs but that can't stop the noise of the motorbikes from keeping you up at night. There was also a lot of partying going on either in the building, or near by so there was a constant thump of music.

everything... except internet

Interent was patchy - hence my conference calls were dropping. ie it will work for say a few minutes and then will drop for sometime... then come back again... hence i was getting issues with my zoom calls. i had to move to the swimming pool area to get consistent connection (and once it started raining, had to move to coffee room to get stable internet) - though i mentioned this to the front desk... they couldnt rectify the problem

it’s a super lovely property , living room is just amazing with beautiful view , central location , bedroom sizes are good . breakfast is just amazing

only 1 bedroom has washroom attached and other washroom is far from other both rooms