The room was a classic decent hotel room with all the needed amenities. Westin still values Hotelerie in hotels.Team is attentive ,welcoming and professional. Breakfast is a decent feast of flavors

Pet friendly

Paid 200extra on a price for a real king bed that was already 300% higher bc of design week. No problem. Before going to room i asked if its real king, worker said yes. I come back late evening and see its not real king (2 mattress pushed next to each other). Didnt wanna change rooms, was tired. Next morning i ask to refund me only the extra paid, but i only got some token discount. I was even gaslit by the worker that it is “normal” in Italy. First it is not, i stayed many years, she thought i am a dumb tourist. Second, they clearly advertised both options on booking and i paid extra. Mistakes can happen, refund the difference, it is not a favor. Even gave me her email and told me to message her next time. So i should book and then email her that i am the client to not be cheated?! Last time at that place and hotel chain. Been a loyal client for 5years. Even LDS not honest anymore ;(

Room was old but good. Housekeeping was also very good. We had breakfast and that also went well. Overall worth stay if you want value for money.

All was good. Only thing , some renovation work was going on.

Palvelu, huoneiden kokoa, sijainti

I stayed in the most amazing room ever!! It really looked like a palace. My schedule was really tight and I was leaving to lake como otherwise I would’ve stayed longer. The entire hotel was extremely regal and the staff was very helpful, welcoming and kind to me all through my stay!!

I wish I stayed longer

The room was beautiful. Spacious and super clean.

N/A

It felt luxurious but without the associated price tag you would expect

Nothing! It was perfection