NH Palermo

Beautiful setting

Breakfast very basic

Wir waren mit Freunden in einer Gruppe von 8 Personen unterwegs, das Hotel war perfekt für einen Städtetrip, man ist fußläufig in 10 min im Zentrum, das Wasser ist direkt vor der Tür, inkl. Strandbars etc. Der Pool lädt ein sich nach einem Tag in der Stadt abzukühlen und nochmal für den Abend Kräfte zu sammeln. Die Zimmer sind ausreichend groß und modern eingerichtet, das Personal war immer gut gelaunt und hat uns alles ermöglicht was wir wollten. Das Frühstück war sehr reichhaltig, typisch italienisch aber eher süß geprägt, geschmacklich aber super lecker. Wir waren sehr zufrieden!

Es sind nur wenige Kleinigkeiten, was meckert auf hohen Niveau bedeutet. Die Klima war ein wenig laut, aber nicht zu laut, im Bad zumindest in unserem Zimmer, war die Toilette, leider ein wenig locker, aber nichts was der Hausmeister nicht richten kann. Alles in Allem ist nichts mehr auszusetzen!

We had a nice deck with a view over the garden and small view of the sea. Breakfast was very good. Pool was beautiful and clean.

The air conditioning was very poor in our room. The hallway carpet was quite stained, as were the hallway walls.

The buffet breakfast was good. The location was an easy walk to the main centre. Some of the staff were extremely lovely and clearly working very hard with a friendly demeanour - particularly Giuseppe in the bar.

The amount of mosquitos in all the outdoor areas. The noise from the music at the pool bar that went past 11pm most nights. The slow response from staff for basic amenities. It was clear there was a lack of communication between the various departments. The laundry was very expensive. Some of the reception staff seemed irritated by standard requests and not willing to help. A couple of them I would even describe as quite rude - even though I had basic Italian and tried to converse as much as I could. The changing area by the pool had no toilet paper or hand soap and was quite dirty.