IC Hotels Santai Family Resort - Kids Concept

Good kids facilities and the kids club staff were nice

I understand it was very hot and it must be a difficult job for house keeping in the heat but the room was not cleaned very well and bathroom surfaces were not cleaned, In addition, there was a clearly stained pillow cases out on the bedding which I flagged to reception to change. (I attach photos) -I had ordered a neck support pillow that never arrived. -There was also a tear in one of the beddings. -There were also no robes in the room although it was advertised as having robes. -I found the man in the arcade abrupt and rude, he told off my 3.5 year old son for being 'too aggressive' and that he is ‘too old ' for the train ride which we paid for as we bought 3 coins for 5 euros. The actual kids club staff were nice though!

Food, staff, beach, pool

I like everything especially the gardens

Add more watergames for children

Ganz besonders haben wir die Mitarbeiter dort gefallen wie kafiye Alime Meki die Mitarbeiter waren super das Personal war super insgesamt top keine war schlecht die waren sehr hilfsbereit

Das Essen war gruselig der Ort ist nicht gut die Märkte da drinne sind nicht gut. Das einzige von Essen, was uns gefallen hat, war Baklava. Die Getränke sind super Kaffee schmeckt