The location of the hotel is perfect and my family spent the bulk of our time (3 nights total) swimming in the lake and eating at the nearby restaurants. The lake was perfect.

Do not, under any circumstances, eat dinner at the hotel restaurant. We made this mistake on our first night and it was by far the worst meal we had in Europe (to the tune of 45euro/person). The food was all the same consistency (across many different entrees) and was woefully bland.

Beautiful hotel - full of character and old world charm. It is located right on the Lake front and sitting on the balcony watching the sunrise/sunset was stunning. The rooms have been modernised and are comfortable with more than ample storage space. The pool area has ample sun beds and the whole area is kept immaculately clean.The staff are amazing - from the reception team to the waiting staff and the housemaids, nothing was too much trouble. The hotel is located right next to the ferry jetty and getting around the Lake was incredibly easy from the hotel, particularly with the discount cards given on arrival by the reception team. All in all, this is one of those hotels you should visit, even if only for the experience. Absolutely wonderful.

The only very small gripe is that there are no tea/coffee making facilities in the room but the hotel is so beautiful that it really wasn’t a problem. The area itself may be a little quiet for younger people but there are a variety of restaurants in the area and the ferry is right next door to the hotel so visiting other resorts is easy.

Food was nice .The coffee was poor and no FRESH milk only LongLife milk ,All the

All the staff were well trained and coud not do enough for you .

Great lakeside location with fabulous views, very good breakfast

There are no facilities in your room for coffee or tea, if you want a hot drink in room it’s chargeable. Given the price of a room this I find this unacceptable.

A grand, glamorous old dame, she’s still got it!

Breakfast was great but the food could improve.

Staff were really helpful and always available. Location was really good by the ferry service,

No Coffee making facilities in the room. The hotel bar prices were high in comparison to the prices in the locality

location, restaurant, and breakfast…

not a carpeted room/ not a single free power socket for phone and laptop/ not even a complementary bottle of water for such a

Location is wonderful. Our room was very comfortable and had a balcony overlooking the lake. Parking is a bonus but it is chargeable. The ambience of the hotel is lovely and the pool bar staff are very friendly and welcoming with a relaxed but professional manner. Food was lovely. Breakfast was wonderful and we managed to secure an outside table each morning overlooking the lake. Service at breakfast was extremely good. Very tentative team.

The young lady who first greeted us was very smiley, friendly and welcoming. Unfortunately, she was promptly ushered out the back mid check-in, only for us to be left waiting. Eventually a more flustered and very busy team member was told to "deal" with us! Slightly spoilt our experience. Everything else was wonderful.