Bay Palace Mazzarò

The hospitality of the staff and the overall last minute accommodations of getting us in. Everything was perfect here! 10 out of 10 would recommend.

Posizione

Sea view room. Staff members extremely helpful. Lovely pool but shady by afternoon. Ok location to walk to cable car & beach access across road.

Not close to supermarket. Very light on replenishing room with toilet paper, teaa, coffee, towels. Sheets not changed daily. Only one power point for fridge which we had to unplug to plug in kettle.

The location and swimming pool view are fantastic

This hotel has seen better days. It’s quite tatty, but has an old school charm. The room had a mouldy smell, the bar prices were over-inflated and the staff were unhelpful and rather miserable. When my original booking was cancelled due a system error, the hotel refused to honor the booking, despite booking.com requesting directly to the hotel and I was forced to pay over £100 extra for the same room. They wouldn’t even throw in breakfast as a goodwill gesture. The beds and pillows are low quality. The parking is extortionate. Free parking on the road 5 mins walk away.