The staff were exceptional, nothing was too much trouble and they balanced friendliness and intrusion perfectly.

Bit off the beaten track but that’s a plus where Marrakech is concerned. At times the planes were a bit noisy but that’s being picky. It really is a little jewel in the Riad crown and Mira was always available to all her clients. Great holiday spot with a lovely pool.

Sehr schönes Riad, mit ganz besonders netten Menschen.

Everything provided was excellent of the highest quality.

Nothing all was excelent

What did you like? Al Fassia has been an absolute haven and after a full week here I was genuinely sad to leave. It is a small, peaceful and beautifully maintained hotel with lovely gardens and courtyards, a wonderfully quiet heated pool and an intimate atmosphere that feels very different from a large resort. What really makes it special, though, is the staff. Everyone introduced themselves, was warm, attentive and incredibly hardworking without ever being intrusive. The owner regularly came around to speak to guests personally and check that everything was okay. A special mention must go to Imad, who seemed to be everywhere and never stopped working! Nothing was ever too much trouble. There were so many thoughtful touches. After discovering that I liked an early coffee, a pot appeared at my room at around 7am every morning without me needing to ask. When returning from an evening out, reception would always ask whether I needed a drink or anything sent to my room. I also had a later flight on my final day and they very kindly allowed me to keep my room until 2pm, meaning I could enjoy the pool before showering and getting ready to leave. Breakfast by the pool was lovely and plentiful, with fresh orange juice, fruit, Moroccan breads and pancakes, yoghurt, pastries and different little additions each day, with eggs or omelettes also offered. I also tried the daytime pool menu and the marinated chicken salad was fresh, generous and excellent. Al Fassia restaurant itself is superb. The hotel and rooms were spotlessly clean and the grounds were constantly and discreetly maintained. Wi-Fi was reliable throughout my stay. I was travelling alone and felt completely comfortable, safe and very well looked after. Most tellingly, I normally sleep around five to six hours a night, but here I averaged more than seven. The combination of the peaceful surroundings and wonderful hospitality allowed me to completely switch off and genuinely relax.

Absolutely nothing it was perfect