Personnel la proximité de la plage et la medina

Ras

The swimming pool and location are the only positives.

Very old building and furniture. Not the cleanest although nothing was unclean per se.

Location

No elevator Rude staff

Breakfast not at the standards

Nothing

The place is not clean, the balcony is dirty and untidy, and even the chairs are very dirty

The hotel was horrible. Poor vibe. No soul or atmosphere. The rooms stank of sewage and when we asked for free breakfast as remuneration we were sent we sent away. Find somewhere else to stay. There are loads of nice places for much better prices.

The location with closeness to beach and the medina was great. All the staff seemed nice and hard working.

The photos on booking.com was severerly misleading. The facilities are really run down and shabby. Only sea gulls frequented the deserted pool area (but a lot of them) and they also kept us up at night. We heard a crash outside when in our room and when we came out a janitor was sweeping up piles of mortar it seemed. The room was sort of ok, but the toilet barely flushed and the pipes made a lot of noices. For the price level, this was one of my worst hotel stays. If it had been below half the price we gave it could have been ok for one night (because the bed was comfy). Hoping someone will return the place to its former glory, because the location is amazing.

The room was big and the female staff member on reception was pleasant.

Horrific experience, staff not attentive and tried to give us a lesser room than we paid for. We then requested to change rooms. When we changed rooms and got the room we paid for, there was no electricity! The electricity supply was cut again on day 2. Then the plug sockets did not work, the Wi-Fi also did not work in the room (tried on 3 devices). The toilet seat was broken, there was no lock / way to keep the toilet door closed. There were spiders in the toilet, the plug sockets also did not work in the bathroom either. There was no hot water in the shower. The smell in the room was bad. The walls were dirty and stained. The outside of the room and in the hotel grounds was like a run down motel with no maintenance. Broken chairs and stained beds and chairs with bird faeces. The pool bar was not open, it was extremely run down. After paying for the room, the hotel worker then approached us to remove the single bed from our room despite this being included. The hotel is across the road from the beach and the wind gusts are extremely strong so the doors continuously bang aswell as the place being surrounded by seagulls. Ive never had such a bad experience in a hotel. Avoid at all costs, I am not a person to complain, but I think its advisable to warn others. The photos online are at least 10 years old very deceiving. The male staff members were unhelpful and ignorant. Please zoom into the photos to see the dirt of the shower, on the walls and the outside of the building.