Kasbah Mohayut

Gute Lage direkt an den Dünen, sehr schönes Zimmer im Dünenhaus, großer Parkplatz, gutes Frühstück, sehr ruhig und entspannt, sehr sauber, freundlicher Service

Eigentlich nichts, vielleicht etwas weitere Laufwege zwischen den einzelnen Bereichen

We had booked a tent in the desert the first night and a room in the hotel the second night. They recommended it was too hot in the tent and upgraded us to the suite in the Dune House instead. This is a stunning room in a building behind the hotel, right next to the dunes with lovely views of the dunes. It is very well set up with fridge coffee machine etc. however even though we kept all of the curtains shut all day and the A/C on all the time it was still very hot in the room. We were given our meals on shady terraces overlooking the dunes. Excellent breakfast and delicious dinners. The staff were lovely and looked after us very well. In the main building of the hotel the pool is great with cool refreshing water and lots of comfortable seating in the shade. The rooftop bar serves cold beer if you ask in chilled glasses but the view is not so good. We organised our camel ride which through the hotel which was fun, but take some cold water with you as They don’t provide any.

The hotel owner who we hadn’t yet met, came running out shouting at us as we were about to go on our camel ride at 7.30pm on the second evening very angry as we were still there and someone else had arrived who had booked the suite we had been upgraded too. He kept shouting at us complaining that he had upgraded us etc while I looked up on my phone to show him the messages I had received from the hotel confirming twice that we had booked for two nights . All of the staff we had spoken to since our arrival had known we were staying for two nights. We offered to move rooms or pay the extra for the upgrade. But he just stalked off saying to enjoy our camel ride. He never apologized for shouting at us for their mistake. He told the couple who missed out on the suite and all the staff that it was our fault still. However they didn’t charge us any extra in the end. Luckily the rest of the staff were lovely but be sure if you book the Dune house that you have triple checked the booking as the owner actually told the honeymoon couple who missed out on the room that this has happened 3 or 4 times.

Staff were really great, were so helpful and kind. Great location backed onto the dunes. Lovely size pool and overall nice setting. Handy having the bar as drinks were needed regularly for the heat.

Ac not working in one of the two rooms. 2 ac's in the room - 1 did not work at all and the other very little air. All had to sleep in the same room on the second night as we could not cool down the room. Luckily the other room could accommodate everyone

- Lage - Möglichkeit in der Unterkunft Abendessen zu können - Personal ist bemüht

- Frühstück ist ein Witz! Alles sieht eher schmutzig aus als was anders, überhaupt keine Auswahl von irgendwas - das Badezimmer… ist mehr als renovierungsbedürftig, alles sieht auch hier eher schmutzig aus als was anders - der Nebenraum im Zimmer an sich eine nette Idee wenn nicht alles schmuddelig und schmutzig aussehen würde - an vielen Stellen im Hotel riecht es leider nach Katzenurin wie an sich in vielen Orten in Marokko