nearly everything

beds and pillows could be softer and a little more breakfast variety but otherwise brilliant

The place was amazing. Fantastic value for money. No complaints at all.

Very calm and peaceful place, beautiful garden, very nice heated pool, nice sun beds incl towel service and sun hats, very nice personnel, good breakfast (with fresh orange juice, fresh eggs to your liking), very good also for lunch and dinner, excellent transfer service, … a gem!

Almost perfect really. If there is something to say, the beds are a bit hard and we did not always have totally hot water.

Super chill pool and vibes. Tranquil location, super attentive team. Spacious room and renovated bathroom, king size comfortable bed and bedding. Loved the neroli scented amenities.

There is space for a better breakfast, still good, but not for a 5 star hotel. They could add a cheese or a cured meat. A croissant or some pastry would definitely suffice to make it into a 5 star breakfast.

Everything was just perfect. The Villa Al Assala is just beautiful. Each guest is treated personally. The staff is very friendly and efficient. The garden is cozy and the pool area is wonderful. Food is really good and fresh.

Everything was perfect

heated pool and grounds are wonderful, but the staff and food put this place over the top!! definitely stay here- safe and small and wonderful 😀. I also took advantage of onsite henna, pedicure and massage, and taxi service- all excellent .

absolutely no complaint

It has been written many times before, but I will say it again - the staff at this property are amongst the best I have ever experienced at a hotel! They are kind and caring, and genuinely want their guests to be comfortable and have a good time. Mustafa and Sala are excellent hosts and made our stay amazing! The property itself is nice, cute and clean. The gardens were nice for my son to run around in and the animals are a nice touch too. The food was excellent and fresh, and the hotel catered to all our requests including making things that weren't on the menu. Good distance from the city centre (10-15 minutes) so it's easy enough to spend a few hours in the old town and then return to the hotel. Overall a great stay and I will look forward to going back.

Minor point but I thought the food was a little expensive, especially compared to the room rate per night (which is quite good). However if you compare to eating at a restaurant outside then it is at par. The hotel could do with a little refurbishment, but nothing major.

All the staff I met were very welcoming and simply lovely. Made me feel like a million dollar guest. The food was absolutely delicious and the room was beautiful with an arched window and very clean. Loved it!

Quite close to a road so can be a little bit noisy

The quiet atmosphere and the easiness of the place. Very comfortable and small scale hotel. Nice people and great breakfast ! Very personal feeling almost as if you're staying in someones house.

The only thing we didn't like so much were the beds and cushions ....

Really good breakfast and msemen. Really nice room and big, with an amazing view for the sunset. The pool is fabulous, the garden too. The animals are cute (cats, rabbits, chicken…) The staff was very kind and attentive, especially Mustafa, Sala & Habiba, they made our stay perfect. Thanks for all ! Best

Great pool area, friendly and accomodating staff, good, home-made food. The room's design was neat and the bed comfortable.

Some aspects of the room need refurbishment (humidity stains, old and scratched bathtub, bathtub not draining). You choose this place also because it's far from the city centre but you don't expect that each trip to the centre (a/r) would be charged 30 EUR by the hotel. That said, one has the option to call an alternative cab or hail one from the nearby road.

Staff was good, Pool was amazing, Room was great.

Price is high I guess, it could be a bit cheaper.

The hotel is a mini oasis about 10-15 drive from the Souk. The pool, gardens and dining areas are beautiful and the staff are exceptional. We were three friends celebrating a special birthday, looking for some relaxation and shopping after a very hectic few weeks working - we certainly got it. Possibly the nicest team of of people working here - they genuinely seem to want to on help and they really made our stay phenomenal. We will be back! Thank-you

Not much not to like but possibly The room was a little basic and not huge for 3. Had a shower issue that was swiftly resolved.