Harbour Hotel Padstow

Room was lovely , hotel situated in a lovely position .

Understaffed at breakfast . Had to wait to be seated . Continental breakfast slow for food to be replenished . Evening meal was not good value for the price charged . £10 charge for parking each day a bit expensive ??

The breakfast was just right for my appetite the choice of fresh fruit and the pastries were delicious

There is nothing I could fault My stay was great the room was lovely and clean all of the staff in the hotel were very polite and helpful

The hotel has an old-world feel but has been modernised with a curated style that suits the location, beside the sea. The dining room/ Bar is quite luxurious, with nice views over the harbour and bay. It is a bit bright in full daylight but nevertheless a lovely space to dine. Breakfast was included in the price of the room, and it was an adequate Continental Breakfast. A cooked breakfast was available at an extra cost. The bedroom was warm and cosy. The bed was very comfortable, and the ensuite was spacious and spotlessly clean. The staff throughout the stay were courteous, professional and friendly.

I am a bit of a gardener, so I would have liked the lower garden to be designed and maintained. Also some indoor plants would enhance the nice spaces.

The hotel was clean and very nicely decorated. The staff were very helpful and free parking was a real bonus in Padstow. Location is close to the centre but a walk up and down a hill if you are restricted in anyway.

It sells itself as a premium hotel but the experience was different. Our room was very small for the amount we paid. They had shoehorned a bathroom into the space. When we arrived the room was boiling hot as the towel rail was left on at full heat and a table fan was blasting away in the room with all windows closed. Obviously not inspected before our arrival. We are not big drinkers but they promote "complimentary gin and sherry". No sherry and just enough gin to make one drink. Not topped up during our stay. It states breakfast included until you find out you have to pay extra for a cooked breakfast on top of an already premium price. All Continental breakfast elements are squeezed onto the bar which causes congestion at busy time. The continental choice was limited compared to many lower priced and rated hotels we have stayed in. A separate cold and uninviting breakfast room is used for overflow at busy times. Constant comments from breakfast staff that they are understaffed and rushing around with little client contact and care. It feels that everything is extra cost and the little details were missing.