Good breakfast, decent location

Phone went off about 20 times in the night, when I spoke to the concierge in the morning I was told “yeah that happenes sometimes you should have just unplugged it”. Didn’t sleep at all, terrible.

Breakfast was good. We had to ask for refill when food was low and was immediately attended to. . My room was located near road side and was noisy.

I’d prefer the less noisy side of hotel next time.

Nice size room, with all the necessary extras for the stay tea, coffee etc. nice warm welcome on arrival.

N/A

For me, the location is perfect for my needs. I always come to Ipswich to visit my son and he lives close to Novotel. The cost of the room is also a positive factor in choosing this particular hotel.

The carpets in the common areas and in the room could do with washing. They are stained and look rather tired. The toiletries in the bathroom, though Fair Trade which is commendable. are rather inadequate and the small containers are very hard and difficult to squeeze.

good location. the staff were friendly and let accommodating. they held my luggage until check in time.

na

Comfortable and clean

good value for money, good location very central

is on a busy roundabout

Amazing & modern room.. although it would help to have instructions on what happened to bath twos !?!

Bath taps??? No idea how to work them !