clean and comfy

nothing we didn’t like

Location, parking, very helpful staff

Location was excellent, near a very good laundromat, easy walk to train. Our room had an air conditioner. Had a restaurant and bar on site. We enjoyed our dinner in the restaurant. There was a front desk which was good for luggage storage. Very good breakfast.

Shower in bathroom was cramped. The curved door was off its hinge, so hard to open and close. Otherwise the bathroom was modern and nice.

Room was excellent, clean. large, very well appointed with coffee machine and complementary sherry. Staff were helpful and cheerful despite being under tremendous pressure. dinner and breakfast were good.

Awkward parking.

Clean, comfy room. Friendly staff

No ventilation in room. Could here room next door talking

I loved the authentic English pub feel. The bed was comfy and food was amazing!

I missed having a refrigerator in my room as I prefer cold drinks.

The location couldn’t be better, right on the High Street and walkable to the train station and the bus stops! All the staff I dealt with were really great, from check in to dinner service to breakfast. Breakfast was amazing, good choice of cold buffet and then hot breakfast to order. I hadn’t realised that some rooms were in an annexe - but this was actually great as meant my room was really quiet. You need to cross an outdoor courtyard/car park to get from the annex to the hotel for meals etc, which could be an issue if you have kids so just one to be aware of. The room itself was great, really spacious and lots of little touches like plenty of coffee capsules for the coffee machine and even non-dairy milk sachets.

There was a piece of artwork in my room that was a cartoon with a boobs/jugs joke. I completely appreciate some people would find this nostalgic and amusing, but to me it was crass and sexist. I just found it a really bizarre choice to put up in a hotel room as it obviously could risk being offensive to some guests? I did mention this to the staff member on check out too. So in particular if you are coming with kids/young teens I wouldn’t recommend room 31 as the artwork is inappropriate. But otherwise it’s a really lovely place to stay!

Great breakfast and service. Location in center of town. Close to train station and bus routes made travel easy and efficient. Enjoyed my stay.

Housekeeping did not come to our room though we hung sign on door. Not sure what happened there.