Legacy Te Waonui Hotel Franz Josef

The host of the Legacy was exceptional. Very helpful, welcoming and happy to go above and beyond to ensure the guests enjoy their stay. The bed was extremely comfortable, ensuring a great nights sleep. The room was also very comfortable, and given the outside air temperature, was also nicely warm. Breakfast was fantastic. Although the buffet breakfast wasn’t available due to being out of season, we were catered for exceptionally well. I cannot express our gratitude enough, a fabulous stay.

Nothing.

Location. Dinner was great too as was the spa.

Large room and nicely decorated and appointed hotel. The location is perfect and the landscape around is very green and lush. It makes things simple to have half-board so that dinner is included in the reservation.

The serving staff in the restaurant for dinner was woefully under-trained and amateurish for this standing of hotel. They did not know how to serve wine or properly take care of guests. It's a disappointment that a hotel like this does not have a gym or more facilities.

Very little

No WiFi in our room. Our room was very dark and the lighting was poor. The 5 course meal at dinner which was included in the price was average at best. This was the most expensive hotel that we stayed at whilst travelling around South Island and unfortunately the worst.