Paul at the front desk was so helpful !

No any

Huonot ruokailu palvelut, huone oli epäsiisti ja kulunut

everything

nothing

Great room, great food, great location

Nothing

Becky the maître d at Breakfast a smile as wide as Hong Kong harbour.

No assistance with taxis

Very good stay. Staff were very helpful and the breakfast was very good.

Check in was very slow.

Location

Paid for Club Access however not worth money. Bfast served too late after 8am - buffet dining at 7am also too late. Club access at times had no tea/coffee or snacks - when food available it was limited

Room was clean and sound proofing was good . Bed was very comfortable

I paid for crown privileges which weren’t worth the money. Breakfast was too late for business traveller. Unable to get a coffee (or any wine) after 8.30pm in the crown lounge and Snacks through day were very very minimal.

i like everything.... the staff, the breakfast, the cleaning, the location, the room all are awesome

Las habitaciones amplias y muy comodas. Ubicación inmejorable y preciosas vistas.

Todo me gustó

Facilities were great, staff is super friendly, the pool is fabulous and the check in and check out was very efficient.

nothing to complain about.

Overall stay was great. The staff are friendly and the services was great. The room I stayed in are clean and the size of the room are just perfect.

The wear and tear of the room is a bit much. In another word, the room is more worn than I expected. The bedding has some red stains, it was underneath the covers and in the feet area.

Breakfast was superb and Crown Club service was excellent The afternoon teas were especially delicious and the Crown Club staff ( Manager, Teresa Kua) were all very helpful and attentive. Maurice was outstanding

slow in unblock the credit card quota for security deposit

Everything is perfect.The shower is very clean and the water is very heavy. The staff are very nice. The location is very good.

Cleaning is not acceptable in the toilet and the blockage of drainage in the w.c. was found caused us inconvenience.

cleaning in the bathroom is general not acceptable.

It's a beautiful hotel at night when all the lights are turned on. Nice view from the pool area.

The hotel is already old and needs renovation. For the value is still ok but not for long. And also the shower drain is not letting the water out fast enough and ending up with a footbath while taking a shower... The check inn was fast but.. when the staff asked for 3000HkD in deposit I've got very surprised. Since i got a message from the hotel with only a 1000HKD deposit.

The room size was very good. Staff were very helpful and polite. Breakfast was excellent lots of choices of food. Close to harbour and MTR station.

Nothing .

World Class restaurants, comfortable rooms, friendly staff, awesome location.

Nothing

Great location, walking distance to many attractions and to the MTR. Room was very clean, a good size for 2 adults and 1 child. Staff was polite and responsive.

Limited and repetitive dishes at the breakfast buffet.

Breakfast was good

Location location location ! Staff are very helpful. Food in every restaurants are super good, especially the Vietnamese restaurant 😋

Room decor is very dated & tired, but the room rate balanced it. Would still like to stay here next time.

breakfast very poor

only nice thing is the gym