Best Western Parco Paglia Hotel

The staff were super friendly, breakfast was great, the room was spacious and super clean. Would recommend 100%

Das Frühstück war sehr gut. Die Einrichtung und die Zimmer haben einen hohen Standard. Hilfreich ist die Tiefgarage, die ausreichend groß und gut zu erreichen ist.

Die Lage ist recht abseits im Gewerbegebiet, so dass man recht lange über unbeleuchtete Wege in die Stadt gehen muss. Die Mitnahme einer Taschenlampe ist abends auf dem Wege zum Abendessen empfehlenswert.

Breakfast and staff were the best!

I had problems with my phone GPS which made it hard to find the property. Some local people helped me out as I don’t speak the local language and directed me to the hotel, such nice people all around the area. I love Italy

The bed.

The location is horrible, right in the middle of nowhere, in an industrial area. when I checked in I was given a smoking room, without being asked if that was ok. After I complained I was given a non smoking room, however, the advertised free WI-Fi did not work in my room. I complained on the first night and was told they tried to fix it but would have to wait for the next day. On the next day I complained again but it was not fixed. At the end of the second day I was offered another room with WI-FI working but I refused since I would have to pack and unpack again and I was already leaving the next day. This was unacceptable for a Best Western hotel and advertised as being 4 stars. Upon reading other reviews in Booking I noticed that someone mentioned there was no WI-FI in the 3rd floor. Surprise, my room was on the 3rd floor too, so this was a known issue and they put me in that floor knowing there was no Wi-Fi. What a deception with this hotel ! The breakfast also required extra payment, which, again, is absolutely ridiculous, since the charge was only $5 euros. The room had this shower and toilet surrounded by glass, which does not work if you would like privacy. Fortunately I was alone in the room. The staff was polite.