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The room was perfect for the night. You could see it was updated recently. The breakfast was excellent.

It was challenging to find

Excelent breakfast

Food in the restaurant was just fair

all was great, the employees were amazing

Comfy Beds and great breakfast bar

Priced way too high. Rooms smell horrible

I was honestly prepared for a so-so experience at the SJU airport hotel based on some posted reviews. Fortunately we ignored those! Our stay was excellent. As a frequent traveler including internationally and nationally at very good properties, I would encourage people that SJU Airport Hotel was a very positive place to stay for an early flight out in the AM. Would definitely stay here again. Excellent staff, clean, comfortable, good restaurant, and sooo convenient to simply walk a couple minutes to terminal C where American Airlines is located. We requested a wheelchair and help with luggage at 4:45 AM for a 6:59 AM flight. No problems. As for cautions about the cold rooms, wd had no problems using the thermostat!

Hotel is right at the airport. We saved time returning the rental car.

Upon going into our room there was no toilet paper. I could have called front desk - but I'd have hidden the issue. Please make sure maintenance leaves a new roll all the time.

Hotel Manager Jose Franco was very easily the best manager I’ve come across over the past 35yrs of traveling.

Some of the younger staff seemed to not be interested in doing their job without prompting from Jose.

Confortable

I love the location. Easy access to the terminals. TSA is at hand.

I did not like the bedroom, the bed, and the bathroom. The worst is the price.

we did not have to leave the airport properties

it was as a very small space for the price, room didn’t look clean and not well stocked. everything was closed when we arrived. coffee maker wasn’t working

Proximity from the terminals.

the contortions you have to go through to find the elevators.

in the airport short walk

Our flight was early, and we did not have a chance to have breakfast.

Everything is fine.

very very clean !!! and it’s right there in the airport.

The property is perfectly great . The only thing I did not like was that the website said you can pay extra $ 20 dollars for a front room to see the ocean view. But that is a lie, no such thing as ocean view. I lost $ 20.00 dollars.

Location

Ants in the bathroom