The Cumberland, London
Über diese hotel
Eingebettet in City of Westminster, dieses schön hotel für 111 € pro Nacht ist ein phantastisch Auswahl für Ihr nächstes Reise. Im Herzen von London, direkt am Marble Arch, wo die Oxford Street auf die Park Lane trifft, und nur einen Steinwurf vom Hyde Park entfernt, liegt das Musik-Themenhotel The Cumberland Hotel.
Ausstattung
Klimaanlage
Haustiere erlaubt
Internet/WLAN
Rauchen erlaubt
Waschmaschine
Fernseher
Rollstuhlgerecht
Fitnessraum/Fitnessstudio
Garten
Familienfreundlich
Karte von City of Westminster
Bewertungen
4.0/5.0
Gut(4.248 Bewertungen)
100 % verifizierte Bewertungen
6.0
Good
The music in the breakfast room was way too loud.
No privacy in the bathroom because there was a gap by the door
10.0
It was the first time for me in London and I have to say that the experience was exceptional! The staff were very friendly and welcoming. Also, the hotel is within walking distance to the most touristic destinations. I strongly recommend staying here and will be back every chance that I get to stay in London.
Nothing
8.0
Quirkiness , the music features . Food very nice . Backstage lounge Asian menu was fantastic.
Small gym , being charged a service charge at the bar for the bartender to pour drinks was a bit of a ripoff. 2 beers and £1.85 service charge!
10.0
فندق جميل راقي نظيف جدًا ومريح موقعه ممتاز من كل شيء
لا شيء
10.0
Amazing stay at The Cumberland. The room was very nice, but the best part was the staff. Everyone was so nice, excellent reception and concierge service. The backstage experience was fantastic, WOW factor indeed. The backstage crew was amazing , thank you all for an amazing welcome especially Catherine, you made our visit very special. Will recommend The Cumberland to everyone and we hope to stay with you again.
Everyting was superb
10.0
Excellent location, spacious room, quiet!
The Costa Coffee kiosk at the lobby is an added bonus for those of us who need their coffee 24-7
Breakfast is the only think I didn’t like at this hotel. Not value for money, little choices, average coffee facilities
2.0
عدم تعاون الموظفين
9.0
The hotel is nice and is super close to all main attractions, restaurants, and public transport. It's super convenient.
The front desk, Mr. Aiken was awesome. He upgraded their room. Maximum rating for him! My mother and my aunt were so pleased with it. The room was spacious, wonderful, and clean. Good breakfast, too. They enjoyed their stay at The Cumberland Hotel. Thank you, Mr. Aiken for being so generous to upgrade their room!
7.0
Location
Housekeeping services time
10.0
hotel was beautiful, the vip area was brilliant
7.0
Location, room size. Food in restaurant was very good.
Breakfast was poor- long queue for omelette station. Coffee was from a machine- which for 2 days ran out of coffee. Smell at times in hotel was nauseating-like air freshener trying to cover unpleasant odour but failing!
9.0
It was good.
Coffee
9.0
موقع الفندق ممتاز
لا يوجد
8.0
location perfect
breakfast good
we upgrade from studio to star suit and pay the difference the room given was studio not suit the pictures totally different and the size from what show in booking than after change as one of the staff (different than the others) was so rude high voice bad attitude all staff good and friendly except that one hope not to meet her again
9.0
Los conciertos y el el trató,
La hubicacion es muy buena con vistas
Lo frecuento desde hace años y nunca tuve mala esperiencia
10.0
Energy and staff
Breakfast proffered when upstairs!
3.0
The location
I got there at 1:30 ish and they said my room wasn’t ready, so then I got conned into an upgrade because my room wasn’t ready, I got charged an extra £40. The upgrade room was disgusting, huge stains all over the carpet and walls. I asked for a refund of the £40 upgrade charge and to be put in a standard room which is what I initially booked. Amazingly my standard room was ready, so obviously they lied about it not being ready to get me to pay for an upgrade. The bed sheets had some very noticeable stains on them. If I could have got an immediate refund I would have checked out and gone elsewhere. I will not be recommending this hotel to anyone. When I went to complain about my room the staff at the front desk were cold and unhelpful, I was told my refund had been processed. When I checked out I asked again about my refund and they said there was nothing on the system about a refund. It took 15 minutes for them to process the refund and this time I asked for an invoice for proof, which they reluctantly printed out.
10.0
very clean and brilliant staff that made the stay so lovely!
Nothing
10.0
A localização do hotel é excelente. O hotel entrega tudo. Bom serviço, instalações... Ainda dão 50% de desconto no cardápio do bar/restaurante, cuja qualidade dos pratos é ótima. Era o antigo Hard Rock. O hall/bar é diferenciado.
Nada para reclamar.
4.0
There was a terrible drain smell on the 4th floor when I arrived at around 3.30 pm on Sunday 11th February
On Monday morning 12th February there was no hot water in the shower or sink between 6 am when I woke up to 9 am when I checked out. Terrible as I was on business with 5 meetings that day. This is basic necessities. My friend stayed here last year and said the same happened to her !
There was a mistake on my booking where 2 nights were booked instead of 1 night. I only stayed 1 night as I was flying home but Cumberland and Booking.com are still charging me for 2 nights despite me checking out. I won’t use booking . Com or stay at Cumberland again
9.0
This place is amazing! It’s gorgeous, fun deco, great rooms, fantastic location, friendly staff. Loved our stay. Will return.
Nothing
9.0
الموقع وموظفين الاستقبال وارسال علبة شوكلاته مع بوب كورن وظرف ترحيب كانت لفته جميله جدا من ادارة الفندق ومساحة الغرفة ❤️❤️
رائحة الممرات
10.0
في بدايه شارع اكسفورد ويطل على حديقه الهايدبارك مباشره ويجانب شارع اجورد الشهير وعند محطه الاندرقروند مباشره
صغر حجم الغرفه ولكنها مناسبه لزوجين رغم ان اخذت الكنق
8.0
Locatie is werkelijk top en een levendige bar.
‘s ochtends even pech met koud douchen want de boiler was stuk oei even straf maar was hierna wel wakker
5.0
Good location
-Tried to order a drink at the main bar. Got ignored by the bar-tender. So gave up
-Bathroom in room smelled strongly of urine.
- Small room not worth £242 per night
- very expensive room service
9.0
الموقع وتعامل الموظفين جميعا بالفندق
كانت في رائحه غير لطيفه بالممرات
5.0
Great location! Very lively hotel, good breakfast!
Extremely bad experience at the reception. I locked myself out of the room and wanted to get a key from the reception. I was getting late to meet a friend at a fine dining restaurant. The lady Allyssa at the reception asked me to stand in the long queue of people who were checking in. These were new guests who had to give their ID/ credit card etc. I was an existing guest who needed an extra key. I begged that I was getting late, Alyssa was extremely rude. A guy from the concierge staff tried to help me. Alyssa asked him not to help which didn't make any sense. It seems like she was punishing me for staying at the Cumberland. I am an extremely well-traveled person and a Genius 3 member of Booking .com. I have never experienced such a rude behavior from anyone. Also, she said she was manager!!
4.0
Food was ok
Guy walking into room to clean carpets as we was just getting out of shower
Order room service doesn’t arrive, tried to cancel no answer on reception, had to get dressed and go down to reception and wait ages in the line to cancel it
9.0
Super lokalizacja, costa 24/7, profesjonalnie robione drinki,
Winda działająca tylko na kartę pokojową
4.0
locatie perfect / ontbijt perfect
Het zou fijn zijn als de schoonmaakploeg niet om 5uur s'ochtends begint met schoonmaken en deuren dichtslaan. Het tapijt in de gangen en kamers ruikt onaangenaam .
10.0
Perfekt lokasjon. Kort vei til Oxford Street og til nærmeste togstasjon. Hyggelig personale, god frokost.
8.0
Location and it was well appointed and comfortable.
My towel rail didn’t work.
9.0
Location, staff, facilities, breakfast,
Noon
10.0
Excellent location at beginning of oxford street
Close to Hyde park
Rooms is wide with fantastic view to the park and street
Nothing
All of the hotel is great
5.0
Only the location
Some of the staff in the reception were very rude
When we checked in and it’s not my first time to encounter rudeness in the reception because it’s not my first visit in this hotel we stayed as guests in hard rock hotel, yet some employees were still there.
But some employees were really nice just to be fair and helped us delightfully.
What’s really frustrating even asking for water has conditions in the hotel, when it was there mistake to not bring water from day one.
The location is the best thing about it.
9.0
Le cadre et le placement
Trop brouillant musique très forte tout le temps
4.0
الموقع
السعر
9.0
Location, great atmosphere at the bar downstairs, super helpful staff and rooms were good too which was surprising for what we paid in central london . Great value for money
10.0
Beautiful hotel, Lively Bar, Great cocktails and perfectly located at the top of Oxford street.
The band was not very good.
8.0
Lively bar good drinks and good
To big some attention to detail missed like dirty soap dish in the shower but overall clean with a comfy bed
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in City of Westminster?
Der Durchschnittspreis für eine Anmietung in City of Westminster beträgt 185 € pro Nacht. Diese Miete ist 74 € günstiger als der Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Das Parken ist nicht als verfügbares Ausstattungsmerkmal bei The Cumberland, London angegeben. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Wir haben keinen Pool gefunden, der als Ausstattungsmerkmal für diesen hotel aufgeführt ist. Es kann sich lohnen, noch einmal zu prüfen, ob ein Pool für Ihren Aufenthalt wichtig ist.
Ist The Cumberland, London haustierfreundlich?
Ja! Diese hotel ist haustierfreundlich. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Buchungsanbieter in Verbindung zu setzen.
Welche Ausstattungsmerkmale sind bei The Cumberland, London verfügbar?
Wir haben 10 Ausstattungsmerkmale für diese Unterkunft gefunden. Dazu gehören klimaanlage, haustiere erlaubt, internet/wlan, rauchen erlaubt und waschmaschine.