Good size of the apartment

The whole apartment smells like cigarette smoke - not the hosts fault! Previous tenants have smoked in there. Host offered to drop off some air fresheners which was nice. Overall the apartment could’ve been a bit cleaner - found some water bottles in the freezer and a raincoat in the bedroom from previous tenants

Location is just perfect , staff are so much supportive, a big thank to them

Nothing

Wir hatten zwei Appartements gemietet, wobei bei einem falsche Fotos hochgeladen waren. Allerdings war das Appartement trotzdem gleichwertig, wie das auf den Fotos, also kein Problem. Auch die Balkone waren alle vorhanden. Die Appartements waren gut ausgestattet, auch von den Küchenutensilien her. Die Betten waren sehr bequem. Die Lage innerhalb der Stadt war sehr gut. Alles fußläufig sehr gut erreichbar. Der Check in war absolut problemlos und wir durften auf Grund unserer verfrühten Anreise sogar einige Stunden früher einchecken. Vielen Dank dafür! Bei Fragen oder Problemen war jederzeit sofort jemand erreichbar.

Es war ein Whirlpool/Jacuzzi angegeben, der nicht vorhanden war (mit dem wir auf Grund der Fotos aber auch nicht gerechnet hätten). Allerdings ist es vielleicht nur ein Irrtum, weil es in einem anderen Appartement einen gibt. Das Appartement war trotzdem einwandfrei.

Near the centre, close to many restaurants and bars.

Not VIP at all. Needs further investment to improve the amenities. Photos from the description are not reflecting reality. When getting 2 apartments for the family, we expected to be in the same location, but it was not, making difficult the situations with the luggage, meeting, etc. Instructions were wrong for 1 flat, stating it was the number 6 and it was the number 4, we just tried on a few doors and happened to open the key. The other apartment had just 1 set of keys. We could not get an earlier check in ( we asked for 1-2hrs) but they asked if we would leave earlier from check out time, so they could send their team to clean.. There is no lift on the flats. Pillows were super soft, not comfy. No bathroom towel for the feet. No kitchen cloth, nor napkins or place to dry the dishes.