The seating outside

Phenomenal, staff where excellent and kind. Very attentive

Very helpful staff, good food and comfortable room

Lighting in the bedroom was inadequate. No grab rails in the bath. No security locks on windows when open (ground floor rooms)

Really enjoyed our stay, food was amazing too

Always a great atmosphere with staff who add the personal touch

nothing

Friendly staff, good size comfortable room, food is good and good location.

Rooms are fantastic, really comfortable beds, amazing food in the restaurant, staff were very warm and accommodating.

Could do with a bit more light in the room.

Na

Empty shower gel

loved the theme, excellent food, comfy bed, lovely staff who worked v hard to make our stay enjoyable

small gripe - water pressure in shower feeble

The staff - friendly, efficient and really enjoy their work

Maybe a light over the sink in the bathroom!

friendliness of the staff and good food

Modern cosy rooms at a vibrant pub / restaurant

Bar staff, only one member on at our arrival and seemed to be occupied by dealing with many things, therefore experienced waiting around not only on arrival but at service throughout late afternoon early evening.

Excellent welcome, staff very friendly & knowledge. Dinner & breakfast delicious.

Excellent breakfast.

Great staff, good parking, good WiFi, very good breakfast, good quality food

Bedroom main lighting dull and poor, not bright, also could do with a small table.

Warm friendly staff. Unique quirky rooms comfortable.great location,easy to get into Winchester.

We were very pleased with the room. The bed was very comfortable, the room was warm and the shower worked well. I appreciated the lighting, subtle lighting at the bedside was excellent. Nice decor with tea/coffee facilities.

Our only complaint during our stay, we felt let down by poor service from 2 members of staff in the restaurant. We were left by a waitress in the restaurant whilst she went to check if we could change tables, she reappeared 15 mins later ( we just decided to move ourselves ) to ask us if we wanted a drink by which time we had ordered from the bar. She continued by bringing the wrong subsequent drinks, not bringing water to the table and generally no personal service to us. Breakfast was a disappointing experience apart from the cooked breakfast which was excellent. The service was very poor and I can only think it wasn’t the member of staffs fault as she clearly lacked training. We wouldn’t return to The Running Horse but only because of the service and not the accommodation.

Clean and comfortable. Good location for university.

No bathroom mirror, noisy generator sounded like an engine running all night.

We were really surprised at how great the rooms were - clean, comfy, had everything you needed. We were just a one night stopover but it felt like a little holiday!

Staff at check-in were a little dismissive. Those working behind the bar ignored us even though they had definitely seen us and they weren’t serving others. The staff member who did then check us in was very welcoming and friendly though.