Everything .. the staff are lovely,helpful and very friendly.. professional.. kind and easy to interact with...and it started with the friendly person at the guardhouse.. right up to The story telling at dinner was amazing.. well spun.. Jessica is a credit to your wonderful staff. Rooms are lovely, warm and snuggly. Our room had the view of the Harbour entry. BED was very comfortable. We loved our stay.. Trust the chief 4 course meal was tasty, if you are not use to course meals, which means it's not like your local steak and salad chips kinda of dinner.. I recommend having a full lunch during the day in the ballroom Cafe, we had scones with an Easter blended tea (so delicious) we tried the pork and kumura pie (perfect)..at dinner we tried their NZ wine, we had a rosè and it was so nice we brought 2 bottles.. it was a great night.. the music room located in the castle.. . its stunning to sit in there and drink wine eat dinner.. we met a lovely couple who was seated next to us.. from Poland and Indian coming from Australia.. topped our night with wonderful conversation. But everyone who attended the dinner was in great spirts.. we all connected, and thats a credit to introducing ourselves in our group gathering pre-drinks before dinner.. The next morning we had breakfast in the "stable" that was a great surprise...it sets the ambience... breakfast was delicious and such a variety and they can accommodate all kinds of dietary requirements. We visited the castle week after Easter weekend....so end of autumn, beginning of winter.. and gardens are still lovely.. but visiting in spring would be amazing to see it all in full bloom.. but there is also something lovely about multiple colored trees amongst the ever greens and the native birds singing a treat in a fresh Otago chilling air.. we absolutely recommend this place.. 👌 my husband loved it all.. ❤️ side note the Ashley n Co handwash, body wash, shampoo and condition smell divine..

It's not that its a dislike.. but maybe any earlier check in.. but there was plenty to do till then.. so it's not really a big deal...

The gardens - world class

leaving

Style, location, atmosphere, breakfast

Excellent and unique location within New Zealand's only castle. The added bonus of included entry to the castle and gardens was great. We took the opportunity to dine in the castle on our first night, which was another unique experience and an opportunity to meet other guests and enjoy a mini tour giving us some background to the castle and the family which built it and restored it. A lovely location, well worth a visit.

The lighting in our room could have been a little brighter and parking in the stable yard can be a little difficult, but that's all!

Gardens and view stunning . The dinner was superb, the staff friendly and helpful

Check in was 3 pm . We went to lodge to check in but no one was there . We enquired at gift shop and they called someone . Computer was not turned on, check in process took a while and by that time 4 other couples had turned up . Considering the last entry to castle is at 5 , if you say check in is at 3, you should be there ready to go . Also instructions for dinner said to go to castle and ring the bell but a sign at the bottom of the steps said to go to gift shop. Gift shop was closed . Not a big deal but it was raining so it was annoying toing and froing

nice breakfast loved the corner room the guy in the front door of the castle was a wealth of knowledge

nothing

Beautiful place. Staff were very friendly and helpful. Superb breakfast.

so close to the castle