Was run down mouldy tiles by the pool

Service wasn't the best quite rude took over 30minutes ro check us in then took over a week to return the room deposit

Everything was beautiful , service top notch and accommodating. The only thing is when we checked in, we missed out on our "welcome drinks". We had to go and park our car and when we came back to finalise the checking in process, this went amiss. No biggie, but thought it would have been nice to receive. All in al a great experience.

It was my husbands birthday and our wedding anniversary, which was mentioned when we made the booking. We received a lovely piece of birthday cake ; it would have been nice to receive some champagne to go with it. Just a thought. We did however receive a voucher for drinks at the bar.

Friendly staff especially the great service of Mark the assistant Reception Manager.

침대가 푹신해서 잠이 잘 왔다

도로변 방은 자동차 소음이 좀 잇다

Concierge guys were friendly and welcoming.

Other staff were robotic and not at all engaging. The smell in the entire hotel was strange and horrible in our room. It was only after turning our air conditioner off during the night that we realised the smell reduced. It seems the horrid mould like smell was coming through the air conditioning. Our room had a small verandah that was dirty and we were unable to leave the door open as ibis birds tried to come in. The hallway to our room (149) was awkward to navigate as the signage was poor and no information was provided to us that it was quite a journey with many twists and turns.

Early check in was organised Rooms beautiful clean and comfortable

Noisy kids in pool

The staff went out of their way to make my husband's birthday special.

Outdated, expensive

Love the pool area. It's absolutely beautiful.

Room's are really outdated and they definitely need some renovation. Rooms are not worth the price.