Activities for kids and entertainment for adults ,there is so many ,just name it-and you will get it⛹️🤾🏄🏊🤽💃...The staff was great trying to please any visitor or resident,even in the abnormal heat😀.The food was delicious,for any taste. Heaven for kids.

Our family are tall people,maybe just the beds were a bit too short and the ceiling in the cabin a bit too low.

I didn't like the food in the restaurant long queues to the table it was very dirty , the tables were poorly cleaned , the staff in the restaurant was unfriendly , the staff in the lounge area was also not friendly

not much

On arrival, after a seven hour journey the hotel claimed that we did not have a reservation and that it was for the following week. after showing them the booking on my phone they accepted it was a mistake on their behalf. obviously our cabin was not ready and once we got it was nothing like the pictures we have booked via booking.com. the cabin was tiny and very run down. we had originally booked for 4 nights but only stayed for one due to the mistake the hotel made and other issues, such as the poor quality of food. I was charged for the 4 nights, 3,028 euros despite only staying 1 night. I later received a phone call from their customer service apologising for the error and accepted that I should have only paid for the 1 night. they claimed that I would get the other three nights reimbursed. it has been almost two weeks and still nothing. I have tried to call the same number that called me and they either don’t pick up or simply hang up! I have also tried calling the hotel directly via the phone on their web site and keep bouncing me around different departments with none providing me an answer. I have also contacted them via message in booking.com and they refuse to reply. I have never seen anything like this before let alone from a supposed 4 star resort. absolutely shocking and needless to say it has ruined my kids holiday. the worst part is not that they made a mistake on the reservation but their after care from a customer service perspective, charging 4 nights when I only stayed for 1 when it had been their mistake, and then simply refusing to speak to me or provide me with an answer or explanation.

Everything, the free upgrade was a special bonus

That we had to leave

Food was overall good, breakfast good but we missed some vegetables. Great pool area, everything very clean. Staff very helpful.

The plates and glasses in the cafeteria was not clean enough.

The All inclusive Drinks were the real deal not like some other All inclusive. We got Absolute Vodka and no watered down drinks. The food was lovely with lots of variety. You could eat at any time of the day as there was always something open for the All inclusive

Having to pay for the kids games. This would have been amazing if included in the All Inclusive. We stayed in the sister site a few years back and the gaming room was included. This should be included for an amazing experience for the kids.

We loved that we had everything on the site without having to leave it throughout our stay. PLenty of things to do for kids. Everything has been organised really well meaning we had a great holiday . Lovely resort would definitely recommend it to others.

The cabin was a little small for a family of 4 , so maybe next time round we would choose a larger one.

Excellent size lodges for families (2 adults 4 children) very clean and safe enough to let my older children wonder about on their own. Good system for the main restaurant with appropriate covid restrictions in place. Food and drinks were a very good standard for all inclusive.

Unfortunately there was never enough seating in the main theatre to accommodate everyone that was staying there so most nights we missed out on the entertainment.

everything you need for weekend

queuing for drinks

The only thing the kids wanted to see robin hood. And wasn't any show

Pools and accommodation were really good, staff in main were friendly and there was a good choice in restaurant.

Distance from Benidorm.

Great for families. The majority of staff were lovely. Kids club was great for my 7 year old. Liked having a fridge and arrival drinks were a nice touch as we didn’t get to the room until 2.30am

Couldn’t fault much. Bed was a little uncomfortable.

Location, facilities, fantastic food, super staff, simple check in and check out.

Absolutely no complaints

Nothing

Very small, bathroom you could barely turn in. Only enough hot water for 1 person to shower. Also think there was a rat scrapping to get into our property, we were woken every night with it. We went to reception and they wouldn’t move us, they apparently came to look and there was nothing there….yet we woke every night with it. Most staff very rude and totally put us off ever returning. Rats running across beams in golden arrow restaurant, very off putting.