Everything

Would have liked to to have been able to eat in the dining room for the evening meal

The staff at Reception and Dining Room were very pleasant and helpful. Dinner in the Dining Room was exceptional and tables were spaced well apart as per Covid rules. However, the breakfast was disappointing. The mini pastries and croissants were very greasy and I shouldn't think freshly made and I found the coffee was bitter but that is of course personal choice. The bathroom was wonderful as was the enormous spa bath which was very relaxing at the end of a busy day.

A hotel of this size and reputation with the number of steps up to Reception should have some staff to help guests with suitcases.

Continental breakfast very good.

Evening dining menu not to our taste .

The old world charm.

Dining room wasn't open on the days we were there

The Carrington is a beautiful old hotel. We love the comfort and atmosphere!

The Carrington is a wonderful old hotel with loads of character and style. The lounges, dining room and bar areas were all interesting and although repainted, retained the old world charm. Our room was large enough and contained some lovely furniture pieces. The views to the Sydney CBD, and across Katoomba to the Jamieson Valley were amazing from the second floor window. The bed was comfortable and all room facilities were convenient. The newly refurbished bathroom was large and modern and included an excellent shower. Undercover parking was spacious and convenient. The rather quaint elevator was appreciated. The included continental breakfast was quite extensive, the pastries and fruits were very fresh and the atmosphere with pleasant music was really nice. The hotel is very central in the town.

Nothing. It was just as we had hoped it would be.

Old world character

Difficult to access for people with mobility issues

Charming old building in a good location within Katoomba. Enclosed garage for cars.

Staff were rather offhand and not terribly helpful at reception - my son was spoken to quite rudely when he returned his key and tried to explain that I would be paying for both rooms, despite the booking and credit card in my name. Breakfast was fairly limited and not well-replenished, had to ask for more bread and more fruit as the buffet platters were almost empty. Some of the decor needs updating (eg cracked paint in our bathroom)

Loved everything about The Carrington Hotel.The staff,the position,food.

Nothing

Beautiful hotel

Main Street Katoomba run down

We received a very warm welcome when we arrived from the lady on reception. The hotel was very atmospheric with lots of public areas tucked away. Breakfast was continental style ; adequate choice and filling.

Nothing comes to mind except the Cockatoo that screamed at my wife when it was sitting on our window sill.

Beautiful old building and architectural features and fitting - old world charm. Nice breakfast and enjoyed Champagne Charlies.

Very windy night and a cable outside our room banged all night

The room was quite comfortable although a little 'dated'.

N/A

Very spacious comfortable room with lovely furnishings!

The lift to the first floor was difficult to manage with suitcases. Suggest a staff member needs to be on hand when guests are checking in. Especially for elderly guests like us!

Breathtakingly beautiful character-filled building, lovely staff, room was spacious.

Couldn't see out of the windows. Felt a little claustrophobic. Restaurant wasn't open, referred to Bank Restaurant - food was burnt and only craft beer available.

Great locations with old world charm. Generously sized rooms. Nice breakfast in the grand dining room.

Bed wasn’t the most comfortable I have slept in - bit of a “jelly bed”

This is a classic property, with old world charm. Staff was very friendly. Beautiful grounds. Steps away from shops and restaurants.

Furniture in room was dated and worn.

Breakfast was lovely

historic building

a bit worn and in need of updates

The double bed is too small and soft.

Building Access Staff

Room telephone wasn't available

a beautiful historic hotel - wish we had been able to stay longer

it was all good

this place is THE bomb ! an attraction in it’s own right. a truly amazing experience. living History