Rooms were clean, with plenty of blankets for the cold evenings. The breakfast spread was great and we really enjoyed the tea service in the lobby area.

The older rooms could use an additional piece of furniture to store clothes or personal items.

Great location. Very helpful staff. Very clean. Very comfortable room. It was very cold and the radiator helps. Bathroom was a little tight but functional. Room was spacious.

Climbing up the stairs to the 3rd floor. But it was an upgraded room but had to catch my breath. Bringing down the luggage wasn't east. The hallway can get dark but sensor comes on in the middle.

Beautiful place, staff was super friendly and helpful. Close to tourist attractions like the witches market

Nice welcoming staff and great breakfast. A beautiful building in the center of La Paz.

Old bathrooms,

Good location and very helpful staff.

Very good breakfast. Quite well-located in the super-congested center of LaPaz. We motorcycled in, and teh staff were very helpful in unloading and storing our heavy BMW motorcycle - they insisted that we hop it over the curb and into the lobby, where it was parked in the corner for our two-day stay for security. Such service!

The buffet breakfast was very good. There was a nice assortment of breads, cereal, juice, hot items including scrambled eggs and bacon, and coffee/tea. If scrambled eggs aren’t your favorite, you could request an alternative. I really liked the style of architecture which included beautiful woodwork and local/ancient customs. Hotel is in the heart of LaPaz, making it easy to enjoy and shop at local street vendors. When I first arrived, I didn’t have hot water. I told the desk, and it a Was immediately fixed. Even though the May 1st celebration was going on all day while I was there, they put me on the back side of the hotel which allowed me to enjoy peacefully. I spent several days in LaPaz during the month of September, including At the Ritz. .

I would have liked the restaurant to serve dinner also, but the staff helped me get something to go.

The courtyard was pretty and the room was comfortable and clean.

For the price of the hotel I expected more. The light didn't work in the bathroom, breakfast was chaos and there was hair on the croissants. We did a laundry load there and some of our clothes came back ruined with chemical stains on them. When we came back to La Paz a week later we stayed in a boutique hostel just down the road for more than half the price which was just as nice in my opinion.

Great location and good breakfast. A breakfast box was provided on the day we left as we had an early flight out.

No hot water for first night and the morning after. They didnt tell us on checkin there was a problem they were trying to fix. We arrived late after two long days on the road and were keen for a hot shower. They also need to update their automated emails pre arrival. E.g we had one saying a tour left frim the front of the hotel every day at 2.30pm to see various highlights which sounded a great idea but when we asked about it the tour hasn't run since before the pandemic.

Very good breakfast. Staff is extremely friendly and helpful. Great place in La Paz and perfect location.

All was well. Good breakfast.

Nothing to complain about.

The property is very clean and looks good 👍🏽

Very friendly and helpful staff. Great experience. Good location in La Paz.

The hotel looked like an oasis comparing to the rest of the area Is located very centrally next to the witches marker Breakfast was ok and stuff was helpful.

The floor was very slippery we slipped multiple times in our one night stay Although centrally located the area around is actually very dirty and noisy I found it a little expensive considering the value for money

The staff.. particularly the man at the reception that does the nights

Breakfast variety and quality could be improved

location & staff

bathroom could be slightly larger

Fabuluos & abundant with an assortment of fruit & juices.

The staff here was excellent. They were very attentive for my short stay. Since I was leaving early morning for my flight I was going to miss breakfast. Without asking they offered me a bagged breakfast to take with me. They also provided me with a wake up call to ensure I did not over sleep. The building is beautiful and the rooms are clean and decorated with traditional Bolivian decor. Very lovely place to stay

The staff was helpful and very nice The bed's size was very good ( and its comfortability too )

The amount of water that came from the shower was quite little ( maybe there was a problem with the pressure of the water in the pipes )

Such a nice hotel, could not wish for a better oasis in La Paz. Even though you are in the middle of the city, the calmness behind the hotel doors is unbeliavable. The rooms are great, with a genuine and stylish Bolivian interior. Comfortable beds and warm blankets. We used also the electric heater in the room and it became really warm and comfy. Breakfast was great too, with a good variation of fruit, bread and cereals! An extra plus for the staff. They are really kind, professional and they really make an effort to help out so that you get the best possible stay in La Paz. For an example they helped us with taxis, ordering food to the hotel, storing our luggage etc. It was great having TV and wifi, but it would be an extra plus if they had a smartTV with Youtube and Netflix in the rooms. I got used to that in other hotels. But honestly this is just a minor thing.

Great hotel at convenient location. Very friendly staff who were always willing to help and advise.