Ilona Apartments Chania

Easy to find and parking space was bigger than I expected. Easy self checkin after 20;00 with clear instructions. Perfect for late arrival. Room was cleand and spacious. Night was quiet and bed was very comfortable.

The entrance door sound insulation could be better.

freundliches personal, es war ruhig, parkplatz vorhanden

dusche ist zu klein und fenster ohne sichtschutz

Die Lage, Sauberkeit und Personal

Mangelnde Geschirre

Close to the beach and we got a better room than we had booked, thanks for that. Fine bed.

We really wanted to like the place, and I’m sorry we have to write this downer of a review. However, here is our honest experience. First, upon arrival the room was very foul smelling - like something had decomposed and died in the kitchen. It took effort to get sorted, and the hotel manager was not showing a lot of willingness. Turned out it was some water from the pipes in the kitchen running out on the floor behind the fridge, which in the end got sorted by the nice cleaning staff. Second, dogs (owned by the neighbors, who have a sketchy property fenced with barbed wire, yard smelling of dog poops) are barking at all hours. We know this is not the hotel’s fault and barking dogs are a common occurrence in Greece, but this was extremely disturbing for sleeping or just staying on the balcony. Third, there was black hair on the bed and the floor when we arrived. At last, there was just not an overall friendly vibe towards guests or staff in this place.