Very good location close to the metro station, clean and comfortable room, good service, big choice of dishes for breakfast

Restaurants and staff (receptionist Yulia is kind)

No pool, no fitness room, nothing to do apart from sitting in the restaurant

I stay here every time I am in Kharkiv, the staff are amazing and I would not stay anywhere else

I been here 3 times always great

Nothing

Great meals, incredibly friendly staff. Would recommend to anyone

the property was located not far from airport. the breakfast was awesome so much to choose from. the room was excellent friendly staff.

there was no shops local

Location is good. Everything is reachable with affordable cab rides. Breakfast was ok. Rooms are a little outdated but it’s not a big deal. Having a bath was nice.

Pillows are not comfy and to hard for me. missing trash can in a room. strange smell which doesn’t go away.

Friendly and helpful staff, breakfast was nice (but no or less variation), twin room superb/deluxe was very good but we stayed also 3 nights in a suite which was really comfortable, bigger and sure very nice. Although they did some reconstruction or renovating in a room you didn't hear anything. I can recommend it and we will come again.

In our superb room you could smell that someone smoked in there but after flushing with fresh air it was ok. They did not clean everything accurate every day (ok we slept very long they had no time, but generally it was clean), sope was also changed although it was used 1-2 days... this is not luxury in my opinion and for sure not sustainable. A little bit less parking space. Wifi signal was so lala, depending where you are in the room. Maybe because it was the last room in the corner. Elevator is a little bit slowly, so everybody is using the stairs as you are faster :-) so thank you for caring for my health :-D But in general everything was fine. This is high level complaining.