All the staff are incredibly friendly and welcoming, nothing is too much trouble and they clearly enjoy their work. The room was absolutely spotless and the bed was lovely and comfortable. It's a great location for walking to the beach, the RSL and the town centre. We had breakfast and dinner in the restaurant, both meals were good quality with a decent range of food and local wines on the menu. Staff in the restaurant are knowledgeable about the food and wines and happy to make amendments to meals where possible. We always stay here when we are in Warrnambool as we find the service and level of amenities are consistently high. Thanks for making our short holiday extra special.

Wish we could have stayed longer! The only improvement I can think of is having the more casual bar menu available in the restaurant.

position

Blankets ( so many holes)

Nice updated bathroom, clean and comfortable bed and linen, friendly staff and onsite restaurant

Very minor and petty, but the light to the bathroom turns the fan on every time which is noisy during the night.

The room was pristinely clean and beautifully presented. The restaurant food was exceptional, thankfully not a huge menu which was perfection in itself. Breakfast choices were varied, covering every dietary need and everything was again cooked to perfection. Daily newspapers were ever present as you entered the restaurant at breakfast and the location was perfect for either walking or driving to various venues around town.

the place was o.k as well the service for dinner ..

.. the room was small and the bed was very narrow and got wills !!! on in that make the sleep little bit problematic make sure that: "dabble room" is really a small room

Vegan options need improving

I loved the location, how clean the room was and how friendly and helpful the staff were.

A bit confused as to why was charged some money upon booking when it stated no money would be taken out of my account, also wasn’t notified when I checked in I was going to be charged straight away. I thought the room was a bit pricey and smaller than advertised.

Staff were friendly and bed was comfortable

For what the room was the price was to high…sounded like we had elephant in the room above us! Car parking was a joke, free for all had to park ages away from room