Hotel Perula & SPA

Everything

Nothing

The staff were amazing, helpful and very friendly. The hotel was near all the key places we wanted to visit in the old town. Special thanks to Hamit and his friend, who kindly helped to fix my nieces wheelchair when one of the wheels came off - so grateful 🙏🏽 It was a very comfortable stay and we would definitely come back again.

N/A

Location and roof top restaurant

Food price at restaurant

Breakfast and reception staff

Far from my usual hotel experiences l've had in several other countries. Barely a smile from housekeeping. Reception guys were nice. Food at breakfast was good. Other than that, rooms are small, old and some things are broken. There was a day where housekeeping came late in the afternoon to make up the room but we already came back and we needed to sleep. We asked them to simply change the towels and take out the trash. 10min later, they knocked again for no reason. Some other hotel staff was also rude. Had 2 bad moments at the elevator with them. They're impatient even when you have a baby on one hand and a kid holding the other while carrying a stroller and bags. One of our rooms overlooked a street where the noise and honking were constant. Baby chair at rooftop restaurant was always on the terrace, so wet with rain and unusable during breakfast. Plus, way too expensive for what it is.