Neelam's The Grand Hotel Goa

Very well maintained! Staff very attentive and helpful and respectful!

Hotel looking a bit dated! Bathroom needs replacing lots of rust furniture old and damaged!

2nd time of staying here after also staying here for 18 nights last year. Good location. Nice big room with comfortable bed. Good breakfast. Nice pool area. Staff very friendly and attentive. Was great value for money. And probably will. Choose again next time.

Sadly this is a major issue and the management of the hotel are at fault, no individual person. The room cleaners have a constant battle and are not to blame. The balcony was cleaned daily but had a major problem with pigeon poo. So much to the point that the balcony was unusable. And it’s all because the fact that no measures had been taken to prevent the pigeons roosting above. I felt that they blamed the housekeepers who were doing what they could to clean up after them but was pointless. Don’t ever book rooms D23 amd D24. Last year we had D22 Which had no problems last year and don’t know if they’re affected red this year. The hotel must spend money on preventative measures to stop this because it is unhealthy. After reporting a number of times I don’t think they understood that the hotel management was at fault and responsible for sorting with spikes/nets etc. it’s unfair to guests and to the staff cleaning the rooms.

Good hospitality, organised and staff was very coordial to us, very supportive

Nothing to mention specially

Breakfast was good,location also good.

Room could have been better.Bathroom fitting all old and under maintainence.Early morning call not attended.Electric appliances ac and black and white tv all very old.