Todo , muy buena comida , bebidas todo en general

No tengo quejas !!

Un ambiente muy familiar

Pocas sombrillas en las piscinas y quitaron la sangría de los bares y el guaro no es cacique es k-ntina.

Excelente hospedaje

La habitación no era tan cómoda pero estaba bien

Muy bien

No me gustó que no nos pusieron toallas y además el check link y proceso para entregar las llaves de la habitación fue demasiado lento

Profesionalismo del staff... Comida excelente... Trato del personal muy cordial...

Limpieza de los cuartos tardía... Poco personal para tanta demanda...

restaurante y piscina

el chow principal

Comida muy rica, reservamos en el restaurante Macarena y estuvo delicioso!! Mi hija amó todo lo que hay niños!! Sin duda alguna volvía 🙂

Que se me terminaron las vacaciones jaja

Food, customer service , location,price, enterteiment.

Easy and close drive from San Jose

I got food poisoning Do not recommend

Location and breakfast

Lunch and dinner was almost always the same during the 4 days we stood there. Poor desserts. Old rooms.

Most of the staff are very welcoming and trying to fulfill your needs

Food and drinks quality could dramatically improve. Definitely feels like you’re paying way more than what you’re getting.

The closest all inclusive resort to the airport great for its money value the hotel is great for family as for children and adults 

That you cannot swim in the ocean, seem too dirty and muddy 

Dinner was okay...

I didn't like that there was not any activities to due during the evening.

The pools.

Foods.

Absolutely nothing. Waiting for booking.com and the property to get back to me regarding a refund

The room and premises were so vile and filthy that we left after 12 hours on account of the filth, black mold, dust, human hair, and holes in the room. We didn’t feel safe due to these health hazards and the property did nothing. Still waiting for booking.com and the property to contact me back regarding a refund

I love 💕 everything

The disco 💃 started to late ⏰

the extracurricular staff was fantastic and the nightly shows were fun! beautiful beach and covered chair areas.

several employees snubbed us for being English speaking even when we attempted Spanish. we were not told that all activities started at the towel bar or that pool towels simply required a token (no cost).

bell men were great. that’s it.

let’s just say I speak fluent Spanish and when I requested something in English , some waiter always had something to say under there breath to say.

I love the hospitality and the friendliness of the staff

The food was 2/10, I really tried hard to like it but it was very bland. Unfortunately not enough entertainment on the property after a few days I became bored. It wasn't an (English Speaking) friendly environment if you do not speak Spanish fluent I do not suggest visiting this resort it caters to tourist that speak Spanish.

great location, good amenities, nice food

getting a simple glass of water was too difficult. bars are understaffed - there was a big line as guests were trying to order cocktails, waiting up to 20 min just to get a 12oz glass, but had to make the line to get just a glass of water. during non-eating hours, one simply could not enter the restaurant to grab a soda, so when I came back from vacations I felt dehydrated.

Food is just delicious, staff are attentive like no other, location is a plus just 1 hour away from San Jose, amazing pools, quiet if you want to rest at night but party is still going on dedicated areas. It’s 200% worth the money. Thank you to the staff for going beyond expected, they are incredible professionals and persons! We really enjoyed our time there and will definitely come back later!

I like the pools

The food. They need to include a variety of foods. They also should have had some night beach events

Everyone was super nice and I liked how everything was included. Luis and Gabriella were the best! They were so helpful and nice. They made our trip!

The room was muggy and hot. The beds were hard. It was hard to sleep because you could hear people outside of your room all the time. I woke up in a sweat most nights. The ceiling in the bathroom was leaking but they were quick to fix it.

The staff was very friendly, the show staff were incredibly talented!

Food is very basic! Not a lot of options, the check in took 45 mins in the theater, leaving the lobby only for "premium" customers, hardly to think there is such a thing in this hotel! You get what you pay for, inexpensive hotel, lines to have breakfast, not a good quality!

the staff is great

My room was extremely moldy, I woke up sick in the morning. The food in the main restaurant was very dry and tasteless, I’m not a picky eater and I didn’t like anything there. The drinks are very sweet with practically no alcohol in it, I couldn’t finish a whole glass of any of the 6 drinks I tried. also, the beer comes with ice since they don’t keep it cold on its own. The beach in front of the hotel is dirty and the ocean smells like sewage. The night show was very childish, I feel like this hotel should be advertised as a hotel for kids. I stayed in room 1267 and the wifi did not work in my room, I just had to deal with the mold while looking at the ceiling, awful. The check out was done in an improvised reception in the theater area, it took us almost 1 hour waiting in line with no air conditioner and it was very disorganized, no one could tell me where should I drop off my bags and after many tries I left it in an area and when I tried to pick it up, someone had moved it. Also, they never let me know that you should make a reservation for the best restaurants before hand so we got stuck with the restaurant with the bad food. Amazingly, all of this happened in less than 24 hours, I arrived at 1pm in one day and I was gone as soon as 6 am the next day. Do not waste your money, this hotel is a joke.